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Actions with 'Event acknowledged = Ack' Operation not working

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  • klaauser
    Junior Member
    • Apr 2016
    • 18

    #1

    Actions with 'Event acknowledged = Ack' Operation not working

    A while ago (~6 months) I created an Action that would email a User Group when an event had been acknowledged.

    Here's the Action Configuration:
    Conditions:
    • Time period: in 1-7,00:00-24:00 (Note that I have tried NO Conditions as well as specifically naming a trigger - same result)

    Operations:
    • Default operation step duration: 60 (Note I have tried various ranges including 600 and 3600)
    • Steps: 1-1 (Note I have tried 1-10 and 1-0)
    • Operation Type: Send Message
    • Send to User groups: %GroupName% (Note I have tried sending to individual Users as well)
    • Send only to: Basic HTML Email (I have an SH script that send an HTML formatted email. Note I have tried Basic Email as well)
    • Default message: unchecked
    • Conditions: Event acknowledged = Ack


    When I first created this Action, it worked. I am not sure if it was an OS update, a Zabbix update, or some update-unrelated change that stopped this from working, but this Action is no longer firing.

    Environment
    • CentOS 7
    • Zabbix 3.2.4 (Although this issue was present in previous versions as well)
  • klaauser
    Junior Member
    • Apr 2016
    • 18

    #2
    Note that I just got a reply from one of the developers working on Zabbix, apparently this feature isn't supported at all and the fact that I got it working in the past is a total fluke. It's slated for the 3.4 release though.
    If anyone has any suggestions about how to get a hack of this setup working I'd much appreciate it.

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