Zabbix cannot send notification mail

[hizami]

Hi guys, im using zabbix 3.2 and facing some problem which at monitoring tab showing email sent but i cant receive any mail from zabbix. Anyone please help me. Thanx in advance.

[allexpetrov]

Hi, hizamI!

Have you've configured you SMTP properly ( Administration -> Media Types- >Email) ?

If yes, is there any error messages in Report -> Action log ?

Regards,
Alex

[hizami]

Dear allexpetrov,

my company using gmail service. If I put SMTP.gmail.com, action status failed to send the notification. But, if i put SMTP localhost, action status showing successfully sent to the mail that i set in media types. When i checked inbox, there has no email receive from zabbix. There are my 2 different configurations:

smtp server: localhost
smtp server port: 25
smtp helo: zabbix
smtp email: root@zabbix
connection security: none
authentication: none
ACTION STATUS: SENT (but i did't receive any mail from zabbix)

smtp server: smtp.gmail.com
smtp server port: 587
smtp helo: gmail.com
smtp email: hizami@impact multimedia.com
connection security: SSL/TLS
authentication: my email/ my password
ACTION STATUS: FAILURES

[Mechanix]

Dear allexpetrov,

my company using gmail service. If I put SMTP.gmail.com, action status failed to send the notification. But, if i put SMTP localhost, action status showing successfully sent to the mail that i set in media types. When i checked inbox, there has no email receive from zabbix. There are my 2 different configurations:

smtp server: localhost
smtp server port: 25
smtp helo: zabbix
smtp email: root@zabbix
connection security: none
authentication: none
ACTION STATUS: SENT (but i did't receive any mail from zabbix)

smtp server: smtp.gmail.com
smtp server port: 587
smtp helo: gmail.com
smtp email: hizami@impact multimedia.com
connection security: SSL/TLS
authentication: my email/ my password
ACTION STATUS: FAILURES

Are you sure the zabbix server can connect to smtp.gmail.com?
Open a shell on the server and try to:

telnet smtp.gmail.com 587

you should get a connect.

[allexpetrov]

Dear allexpetrov,

my company using gmail service. If I put SMTP.gmail.com, action status failed to send the notification. But, if i put SMTP localhost, action status showing successfully sent to the mail that i set in media types. When i checked inbox, there has no email receive from zabbix. There are my 2 different configurations:

smtp server: localhost
smtp server port: 25
smtp helo: zabbix
smtp email: root@zabbix
connection security: none
authentication: none
ACTION STATUS: SENT (but i did't receive any mail from zabbix)

smtp server: smtp.gmail.com
smtp server port: 587
smtp helo: gmail.com
smtp email: hizami@impact multimedia.com
connection security: SSL/TLS
authentication: my email/ my password
ACTION STATUS: FAILURES

Yes, you are not receiving tanything from zabbix, because there is no relay for default instance.

Are you sure that your SMTP helo is correct ?

Also, when you hovering the error - what kind of message appears - Authentication failure or what ?

Regards,
Alex