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Hyper-V Template - "Cannot obtain performance information from collector"

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  • hernan
    Member
    • Sep 2016
    • 67

    #1

    Hyper-V Template - "Cannot obtain performance information from collector"

    Hello Guys,

    I donwloaded the Hyper-V templates:



    I checked the collector info but I received the following error message:

    "Cannot obtain performance information from collector" when I use "perf_counter" key items

    My environmet is:

    Zabbix Version: 3.4.4

    Zabbix Server (Ubuntu 16.04) ----- Zabbix Proxy (Ubuntu 16.04) ---Zabbix Agent (Windows 2012)

    Can you help me with this issue?

    Thanks in advance.

    Hernan.
  • hernan
    Member
    • Sep 2016
    • 67

    #2
    Originally posted by hernan
    Hello Guys,

    I donwloaded the Hyper-V templates:



    I checked the collector info but I received the following error message:

    "Cannot obtain performance information from collector" when I use "perf_counter" key items

    My environmet is:

    Zabbix Version: 3.4.4

    Zabbix Server (Ubuntu 16.04) ----- Zabbix Proxy (Ubuntu 16.04) ---Zabbix Agent (Windows 2012)

    Can you help me with this issue?

    Thanks in advance.

    Hernan.

    Can somebody help me ?

    Thanks in advance.

    Regards.

    Comment

    • Volker
      Junior Member
      • Feb 2018
      • 1

      #3
      Hi hernan,

      Which language version does your server2012 have?
      only english work with this Template if you use german Windows you must use the german keys

      the performance Data for 2012 are different as server 2016 the Aktive Check in this Template dont work on server 2012 look in performance data in your Windows



      Originally posted by hernan
      Can somebody help me ?

      Thanks in advance.

      Regards.
      Last edited by Volker; 20-02-2018, 12:40.

      Comment

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