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  • Nelson O. Aponte
    Junior Member
    • Mar 2007
    • 5

    #1

    Host not available

    Hi everyone, I'm having a problem with Zabbix 1.1.7 and I'd appreciate any help.
    A few days ago I installed Zabbix Server and Agent on SuSe Enterprise Server 10, and it worked almost perfectly, I could monitor that OS, but then I installed the agent on Windows 2003 Server but it didn't work.
    After some time looking around, I realized that I couldn't telnet the port 10051 (Server's port) from the Windows server and neither from the SuSe server, so I checked the server's log and it was not up, however I could see the agent up and gathering data on the web page, so I tried to fix the server (maybe that was preventing the Windows server from sending data), but when I loaded the server again, the linux agent stoped reporting data and the host became unreachable. Before that the Availability status for the Windows server was "Unknown", but from that moment on I can see every server as "Not available".
    Another thing I discovered was that neither the zabbix server nor the agent where being loaded at boot time due to an error with mysql, the server says:
    -Query failed: MySQL server has gone away [2006]
    - One server process died. Shutting down...
    - ZABBIX server is down

    So I have to start the server and the agent manually everytime, but they seem to start correctly, however they agent is still not available.
    I also tried changing the default ports, 10060 for the server and 10061 for the SuSe agent, but it didn't work.
    I've also opened the ports on the firewalls and disabled them because nothing seems to work out.

    By the way, when I start the server and the agent, I can telnet the ports successfully from any PC (I don't see any other application running on those ports), so I don't understand what's going on. The hostnames are correctly set on both the agent and the web page, the agent starts correctly on both SuSe and Windows.

    Does anybody know how to solve this?
    Thanks
    Last edited by Nelson O. Aponte; 02-04-2007, 07:32.
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