Escaping character in windows service_state

[Andreas Bollhalder]

Hello

I have a problem with monitoring a windows service under ZABBIX v1.4. Because I'm unable to use the internal Service Name, I use the Display Name. This works for all services, only for one it won't. The reason is, that the name has an ampersant "&" in its name.

How can I escape this character in service_state ? I tried "^&", but that doesn't work.

Better would be to use the Service Name from the windows host. Unfortunatly as stated, this doesn't work on my installation.

I have both v1.4 of the server and agent (win32). The server to monitor is a Windows 2000 Standard Server.

Any suggestions ?

Andreas

[Alexei]

Please give us a full name which does not work.

[Andreas Bollhalder]

First I have to say, that I'm using templates. My template names start with an "_".

The "display name" of the windows service is:
"Backup Exec Device & Media Service"

The "service Name" is:
BackupExecDeviceMediaService

The key of the item is:
service_state[Backup Exec Device & Media Service]

The Expression of the trigger is:
{_s_windows-backupexec:service_state[Backup Exec Device & Media Service].last(0)}#0

Zabbix tells me, that an "&" is invalid. So I tried "^&" which will be accepted, but the value of the windows service is always 255.

Andreas

[Alexei]

I'm not sure what you mean. Does ZABBIX complain about the trigger expression?

[NOB]

Hello

I have a problem with monitoring a windows service under ZABBIX v1.4. Because I'm unable to use the internal Service Name, I use the Display Name.

...

Sorry, no suggestion, here.
But your expirience is right, you have to use the display name for
monitoring windows services.
This is in contradiction to the manual.

Regards,

Norbert.

[Andreas Bollhalder]

Hello Alexei

When creating the item with a key containing an "&" in the service name, ZABBIX tells me:

[B][ERROR: Cannot add item][/B]
Key should contain '[]0-9a-zA-Z!_,:()+.*\ $'- characters only

Therefore, I can't create a trigger, because I can't create the item to monitor.

The question is, how can I monitor a Windows service which contains an "&" in its Display Name.

Andreas

[Eugene]

You can use this simple patch.

[Andreas Bollhalder]

Hello Eugene

Thank you very much! I applied the patch and now its working fine. Hopefully, this will be included in v1.4.1.

Andreas

[jas]

I can't get the state for a service name containing square brackets, []
It returns 255. Other service states are OK.

Do those characters have to be escaped ?