Actions on Zabbix 1.4.1

[halomoan]

Dear all

I followed following step to create an email notification for my FTP site

Administration -> Users
New user:
- Alias: halomoan
- Name: Halomoan Zhou
- Surename: halomoan
- User type: ZABBIX User
- Groups: Network Administrators
- Media:

- Type: Email
- Send To: [email protected]
- When active: 1-7,00:00-23:59
- Use if severity: ALL OPTIONS ARE SELECTED
- Status: Enabled

- Language: English (GB)
- Auto-logout (in sec=>0 - disable): 900
- URL (after login): <empty>
- Refresh (in seconds): 30

Configuration -> Actions
New Action:
- Name: Test
- Event source: Triggers
- Type of calculation: AND/OR
- Condition:

- Trigger = "FTP server is down on ZABBIX Server"
- Trigger value = "TRUE"

- Operation:

- Send message to Group "Network administrators"

- Status: Enabled



Now in my Monitoring tab, I can see

Monitoring -> Triggers

- FTP server is down on ZABBIX Server : TRUE
- SEVERITY: Average

Oh god, my FTP server down. But I don't get any email and

Monitoring -> Actions
No actions found


How to get the Actions works? Did I miss something in my configuration?


Thank you.

[halomoan]

Dear All

I want to update this problem.

I just made a simple test where I changed the Actions' condition like below and leaved the rest as is

Configuration -> Actions
New Action:
- Name: Test
- Event source: Triggers
- Type of calculation: AND/OR
- Condition:

- Trigger severity = "High"

- Operation:

- Send message to Group "Network administrators"

- Status: Enabled

I stopped the zabbix_agentd, I got the email notification !!!
I started back the zabbix_agentd, I also got the email notification

If I change the condition to

- Trigger severity = "Average"

And stop my FTP service, I got nothing

So I think my configuration is correct but don't know why the Actions only work for Server Unreachable event but not for FTP service and other services (HTTP/SMTP etc)

Is it a BUG ???

Please correct me if I'm wrong. Thanks

[Alexei]

I cannot confirm this.

[halomoan]

Dear All

I tried to do my best to understand what is the problem.

Now this is my trick to solve it.

In Configuration -> Triggers I cloned the Template_Linux:FTP server is down on ZABBIX Server to FTP server is down on ZABBIX Server
without change anything.

I got email notification now if my FTP goes down !!! Horeeeyyy

Now the question, what happen to the Template_Linux:FTP server is down on ZABBIX Server below Configuration -> Triggers ?

Why we cannot use it for alerting ?
Thanks

[jmb]

Hello,

I've got the same problem. For a trigger that is inherited from a template, the trigger is fired, but no alert is sent (email). If I clone the trigger (like in the previous post), that is if the trigger is defined for the host only (not inherited from the template), I get the email. Mmh.

I've looked at the code for the action, but no luck so far. Looks like a bug to me. Searching the forums, it looks like that I'm not the only one. Otherwise great tool.

Best regards

Jean-Marc

[waveworksmatt]

Actions not working - 1.4.1

I too have the problem of Actions not working in v1.4.1. It seems that in order to get an Action to work i have to recreate it and add a condition of Trigger value = "TRUE" to begin with followed by the Trigger = "LAN - Failure". If i do it the opposite way round the Action doesnt work.

(A) Trigger = "LAN - Failure"
(B) Trigger value = "TRUE"

When i do this the Action works initially but then it seems to stop working again, typically around a day later. I didn't have this issue in 1.4 and i haven't changed anything regarding the Trigger or Action conditions since upgrading to 1.4.1 so i can only presume it's a bug.

Has anyone else had this problem?

[Alexei]

Now the question, what happen to the Template_Linux:FTP server is down on ZABBIX Server below Configuration -> Triggers ?

Why we cannot use it for alerting ?

Because it is not supported currently. Actions defined for templates do not affect alerting in any way, they are ignored.

I hope, that actions based on templates will be implemented in 1.4.x.

[black_fire]

Debian etch + Zabbix Version 1.4.1 + Mysql + postfix

I tried to setup actions lots of times, but always failed.


--------------Action setting ---------------------------------------
Name:
FTP is down on Server XXX

Conditions:
Trigger = "FTP server is down on XXX" (the trigger is cloned from Tempate )
Trigger value = "TRUE"

Operations:
Send message to User "Admin"

Status:
Enabled
------------------------------------------------------

------------user setting (mail part)------------
Media:
Email
[email protected]
1-7,00:00-23:59;
NIWAHD Enabled
------------------------------------------------------

------------Media type setting------------------
Description: Email
Type : Email
SMTP server: localhost
SMTP helo : localhost
SMTP email : zabbix@localhost
-----------------------------------------------------

I can't see any message in page "monitoring" -> "Actions"
even FTP is down, I didn't got any message



Another thing:

once I started zabbix, I saw 3 message in my mail.logs. these messages happed peer minute:

postfix/smtpd[31310]: connect from localhost[127.0.0.1]
postfix/smtpd[31310]: lost connection after CONNECT from localhost[127.0.0.1]
postfix/smtpd[31310]: disconnect from localhost[127.0.0.1]


but once I stoped zabbix, this messages went away


any suggestions?
Thanks

[bbrendon]

Try connecting to port 25 manually and talking to it. See if that works.

[black_fire]

thanks for your reply,

I tested to connect to 25 port.

$ telnet localhost 25
Trying 127.0.0.1...
Connected to localhost.gfed.net.
Escape character is '^]'.
220 XXX ESMTP Postfix

and I tested to mail to someother email address by "mutt", it works

also, the postfix is for Subversion mail notification, everyday I can receive lots of Subversion messages for the server once somebody committed.

[johanpre44]

Another Action/Email Postfix issue

My Zabbix server (v1.4.2) is Running Fedora 7 with Postfix MTA, I also get the "lost connection after CONNECT" maillog entries. I used to run Zabbix (v1.1.4) on another host (Fedora Core 5 with Postfix) and the emails worked with no problems.

On the new Fedora 7 box I get the logwatch emails, and even ones I send manually. I also cannot find any reference on the web that is helpfull.

My Current postfix config is default, except for the relay host configuration.