Problem with zabbix agent for windows

[joluinfante]

I did install zabbix agent for windows, and I see in the log:

1972:20070702:122311 Listener error: accept() failed [Se intent¾ realizar una operaci¾n en un elemento que no es un socket.]
... and the agent don't answer from the server.

*****************
* The complete log: *
*****************
1516:20070702:122303 zabbix_agentd started. ZABBIX 1.4.1.
504:20070702:122303 zabbix_agentd collector started
236:20070702:122303 zabbix_agentd listener started
1972:20070702:122303 zabbix_agentd listener started
1992:20070702:122303 zabbix_agentd listener started
2020:20070702:122303 zabbix_agentd active check started [192.168.1.29:10051]
2020:20070702:122303 In init_active_metrics()
2020:20070702:122303 In refresh_metrics('192.168.1.29',10051)
2020:20070702:122303 get_active_checks('192.168.1.29',10051)
504:20070702:122303 Call to PdhCollectQueryData() failed: No hay datos para devolver.

2020:20070702:122303 Sending [ZBX_GET_ACTIVE_CHECKS lemuria]
2020:20070702:122303 Before read
2020:20070702:122303 In parse_list_of_checks('ZBX_EOF')
2020:20070702:122303 In disable_all_metrics()
2020:20070702:122303 Parsed [ZBX_EOF]
2020:20070702:122303 In process_active_checks('192.168.1.29',10051)
2020:20070702:122303 In get_min_nextcheck()
2020:20070702:122303 Sleeping for 60 seconds
504:20070702:122304 Call to PdhCollectQueryData() failed: No hay datos para devolver.

504:20070702:122305 Call to PdhCollectQueryData() failed: No hay datos para devolver.

504:20070702:122306 Call to PdhCollectQueryData() failed: No hay datos para devolver.

504:20070702:122307 Call to PdhCollectQueryData() failed: No hay datos para devolver.

236:20070702:122308 Processing request.
236:20070702:122308 In check_security()
236:20070702:122308 Requested [agent.ping]
236:20070702:122308 Sending back [1]
504:20070702:122308 Call to PdhCollectQueryData() failed: No hay datos para devolver.

504:20070702:122309 Call to PdhCollectQueryData() failed: No hay datos para devolver.

1972:20070702:122309 Processing request.
1972:20070702:122309 In check_security()
1972:20070702:122309 Requested [service_state[Dhcp]]
1972:20070702:122309 Sending back [0]
1992:20070702:122309 Processing request.
1992:20070702:122309 In check_security()
1992:20070702:122309 Requested [system.swap.size[,free]]
1992:20070702:122309 Sending back [2288291840]
236:20070702:122310 Processing request.
236:20070702:122310 In check_security()
236:20070702:122310 Requested [perf_counter[\System\File Read Bytes/sec]]
1972:20070702:122310 Listener error: accept() failed [Una operación de bloqueo fue interrumpida por una llamada a WSACancelBlockingCall.]
1992:20070702:122310 Listener error: accept() failed [Una operación de bloqueo fue interrumpida por una llamada a WSACancelBlockingCall.]

---------------------- a lot of:--------------------------------
1972:20070702:122311 Listener error: accept() failed [Se intentó realizar una operación en un elemento que no es un socket.]
---------------------------------------------------------------
Then:
236:20070702:122329 Can't add counter [\System\File Read Bytes/sec] [No se encuentra el objeto especificado en el sistema.]
236:20070702:122329 Sending back [ZBX_NOTSUPPORTED]
504:20070702:122329 Call to PdhCollectQueryData() failed: No hay datos para devolver.

236:20070702:122329 Process listener error: ZBX_TCP_WRITE() failed [Se intentó realizar una operación en un elemento que no es un socket.]

------------ A lot of: ----------------------------------------

236:20070702:122329 Listener error: accept() failed [Se intentó realizar una operación en un elemento que no es un socket.]
---------------------------------------------------------------
504:20070702:122331 Call to PdhCollectQueryData() failed: No hay datos para devolver.


Any idea?
The machine is a w2000 server with sp4.

TIA
jorge infante

[joluinfante]

Important:
The same version, in w2000pro is working ok.
I did download the version from http://www.suiviperf.com/zabbix/

TIA
jorge infante

[joluinfante]

News:
The same version are working ok in others w2000 server's, in the lan. I suppouse, I have a problem with w2000 server's in the wan (communications problem? timeouts?)

[eran]

it's not a LAN problem.
The agent for windows ver 1.4 and 1.4.1 stop responding to requests from the server after a while it may take a day or three but eventually it stops.
The server then lists the hosts with error: ZBX_TCP_READ() failed [Interrupted system call]

[Andreas Bollhalder]

I have the same problem on one machine. When restarting the ZABBIX agent, it works again. This is on a Windows 2003 SP1 server.

Will try to catch the log file, when it stops. I loosed the last one, because I have been out of the office when it stopped.

Interestingly, the ZABBIX agent is logging further to his log file saying that it is sending information to the ZABBIX server...

Andreas

[eran]

yes, this is the same thing that happens to me, win 2k3 with sp1 and the log continues to say it's running the active checks.

[joluinfante]

Hi, forum!
Where is the sources of the win32 client?
I can't to see where is it?
Or the client is only in exe format?
I did download "the sources", but, I find only the sources to build the installer, not the sources of the win32 client.
Any idea?
I'd like to examine the source to detect where is the problem...

TIA
jorge infante

[Alexei]

it's not a LAN problem.
The agent for windows ver 1.4 and 1.4.1 stop responding to requests from the server after a while it may take a day or three but eventually it stops.
The server then lists the hosts with error: ZBX_TCP_READ() failed [Interrupted system call]

Do you see any other messages apart of the ZBX_TCP_READ?

[eran]

Do you see any other messages apart of the ZBX_TCP_READ?

No, but I didn't try very hard to find an agent log that would show the problem. This error was displayed on the server side, when looking in the hosts table in the GUI.

I rolled back my agents to 1.3.8, if it would help I can switch one of them back to 1.4.1 and wait for it to happen again and try to catch the agent log file.

[Alexei]

Thank you! Please keep me informed.

[joluinfante]

They are sources programs for the agent?
Can I download from any addresss?
I'd like to work in the solution...

TIA
jorge infante

[dsipe]

Some problem with Zabbix 1.4.1 windows agent on a Windows 2000 Advanced Server SP4 box.

Can't start the service anyway.
Got the error message : "Could not start the Zabbix agent service on local Computer error 1067:the process terminated unexpectedly"

Below is the content of the zabbix agent log:

3044:20070704:161308 zabbix_agentd started. ZABBIX 1.4.1.
2132:20070704:161308 zabbix_agentd collector started
2812:20070704:161308 zabbix_agentd listener started
204:20070704:161308 zabbix_agentd listener started
352:20070704:161308 zabbix_agentd listener started
4212:20070704:161308 zabbix_agentd active check started [128.128.12.10:10051]
2132:20070704:161308 Call to PdhCollectQueryData() failed: No data to return.

[Alexei]

I think you need this: http://support.microsoft.com/default...b;en-us;284996

It is documented in ZABBIX Manual 1.0 and, I guess, in 1.1.

[dsipe]

it's not a windows NT4 server ! but a 2000AS SP4

[eran]

Thank you! Please keep me informed.

Alexei,
To give you all the information I attached the log file. The log was created with DebugLevel=5.
you can search for "6540:20070704:101443" to see the place where the problem started.

I don't think it's directly related to this problem but what are all the "Call to PdhCollectQueryData() failed: No data to return." entried in the log?

Let me know if there is anything else I can help with.

Eran