netloadin[ppp0] not supported?!

[dfilion]

I've been trying to get Zabbix to monitor ppp0. So far no luck. I've based ppp0's setup on the netloadin15[eth0] configuration. zabbix_agentd is being used.

When I first add the item, it's listed as inactive. I select it and choose "Activate selected" and it comes up Active. However, upon refreshing the page, it shows a status of "Not Supported". It's the same for netloadin1, netloadin10 and netloadin15.

There is nothing in zabbix_agentd.log about ppp0 at all.

[dfilion]

Interface not supported...Follow up

Follow up:
Setting the log level to 4, increased the info, but is still no help.

Here is the contents of the zabbix_agentd.log:
001714:20050426:101332 In check_security()
001714:20050426:101332 Connection from [127.0.0.1]. Allowed servers [127.0.0.1,10.0.0.1,65.39.196.233,65.39.196.234,192 .168.7.2,192.168.0.1,69.28.196.239]
001714:20050426:101332 Before read()
001714:20050426:101332 After read() 2 [17]
001714:20050426:101332 Got line:netloadin5[ppp0]
001714:20050426:101332 Sending back:ZBX_NOTSUPPORTED

Here is the contents of suckerd.log:
001732:20050426:101332 slack netloadin15[ppp0]
001732:20050426:101332 Sending [netloadin15[ppp0]
]
001732:20050426:101332 Got string:[17] [ZBX_NOTSUPPORTED
]
001732:20050426:101332 NOTSUPPORTED2 [ZBX_NOTSUPPORTED]
001732:20050426:101332 GOT VALUE [(*),min(nextcheck) from items i,hosts h where (h.status=0 or (h.status=2 and h.disable_until<1114524808)) and h.hostid=i.hostid and i.status=0 and i.type not in (2) and i.itemid%1=0 and i.key_<>'status' and i.key_<>'icmpping' and i.key_<>'icmppingsec']
001732:20050426:101332 Parameter [netloadin15[ppp0]] is not supported by agent on host [slack]
001732:20050426:101332 In DBupdate_item_status_to_notsupported()
001732:20050426:101332 SQL [update items set status=3 where itemid=17321]
001732:20050426:101332 Executing query:update items set status=3 where itemid=17321
001732:20050426:101332 In DBnum_rows
001732:20050426:101332 Result of DBnum_rows [8]
001732:20050426:101332 slack netloadin1[ppp0]
001732:20050426:101332 Sending [netloadin1[ppp0]
]
001732:20050426:101332 Got string:[17] [ZBX_NOTSUPPORTED
]
001732:20050426:101332 NOTSUPPORTED2 [ZBX_NOTSUPPORTED]
001732:20050426:101332 GOT VALUE [(*),min(nextcheck) from items i,hosts h where (h.status=0 or (h.status=2 and h.disable_until<1114524808)) and h.hostid=i.hostid and i.status=0 and i.type not in (2) and i.itemid%1=0 and i.key_<>'status' and i.key_<>'icmpping' and i.key_<>'icmppingsec']
001732:20050426:101332 Parameter [netloadin1[ppp0]] is not supported by agent on host [slack]
001732:20050426:101332 In DBupdate_item_status_to_notsupported()
001732:20050426:101332 SQL [update items set status=3 where itemid=17319]
001732:20050426:101332 Executing query:update items set status=3 where itemid=17319
001732:20050426:101332 In DBnum_rows
001732:20050426:101332 Result of DBnum_rows [8]
001732:20050426:101332 slack netloadin5[ppp0]
001732:20050426:101332 Sending [netloadin5[ppp0]
]
001732:20050426:101332 Got string:[17] [ZBX_NOTSUPPORTED
]
001732:20050426:101332 NOTSUPPORTED2 [ZBX_NOTSUPPORTED]
001732:20050426:101332 GOT VALUE [(*),min(nextcheck) from items i,hosts h where (h.status=0 or (h.status=2 and h.disable_until<1114524808)) and h.hostid=i.hostid and i.status=0 and i.type not in (2) and i.itemid%1=0 and i.key_<>'status' and i.key_<>'icmpping' and i.key_<>'icmppingsec']
001732:20050426:101332 Parameter [netloadin5[ppp0]] is not supported by agent on host [slack]
001732:20050426:101332 In DBupdate_item_status_to_notsupported()
001732:20050426:101332 SQL [update items set status=3 where itemid=17320]
001732:20050426:101332 Executing query:update items set status=3 where itemid=17320
001732:20050426:101332 In DBnum_rows
001732:20050426:101332 Result of DBnum_rows [8]

I've confirmed Zabbix has access to /proc/net/dev:
$ cat /proc/net/dev
Inter-| Receive | Transmit
face |bytes packets errs drop fifo frame compressed multicast|bytes packets errs drop fifo colls carrier compressed
lo:795290411 12781243 0 0 0 0 0 0 795290411 12781243 0 0 0 0 0 0
teql0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
eth0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
eth1:1913763860 9315936 0 0 0 0 0 0 1965343548 8229804 0 0 0 0 0 0
dummy0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
eth2:3137516751 9237294 0 0 0 0 0 0 1182317220 13247091 0 0 0 0 0 0
tunl0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
gre0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
ppp0:377961165 821777 0 0 0 0 0 0 69489025 855510 0 0 0 0 0 0


Querying the FAQ and the forums only turns up my own posts on the subject.

Zabbix is version 1.0.

[dfilion]

Follow-up

Upgrading to 1.1a7 fixed the problem, though I'm still curious why 1.0 didn't work.

[k3nny]

Even more curios is that all my agents worked perfectly for monitoring ppp0, and on one multi-homed box with both ppp0 and ppp1.

Suddenly, from this weekend, ppp0 is not supported on one of my agents. It's been working for weeks priors to this...

[btriem]

similar problem with eth0 and other services

I am having the same problem with 1.1beta9, its not coming up with anything for eth0 and the debugging logs give me: Sending back:ZBX_NOTSUPPORTED, nothing else.

But in version 1.0 it worked just dandy. Also hda queries, filesystem size queries, and a couple others that once worked on the same server with 1.0, no longer work with 1.1beta9. And I did not upgrade, I completely replaced.

Has anyone else run into this problem and has anyone found a resolution?

[Alexei]

1.1 uses completely different naming for item keys. Please check documentation.