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  • PaneVino
    Junior Member
    • Aug 2007
    • 4

    #1

    No communication between server and clients (HP-UX)

    Hello All,

    On several version I encouter communication problems between server and clients.

    OS: HP-UX zl31 B.11.23 U ia64 0118840027 unlimited-user license]
    Compiled with ansi-c (older gcc and gnu-tools will not compile zabbix) :
    HP aC++/ANSI C B3910B A.06.10 [Mar 22 2006]


    I tried several zabbix versions( 1.4.1 1.4.2 and 1.4.3-4689) on the server and even tried 1.3.8 for the clients.... But, no result.

    In the host-item configuration I only added 1 or 2 items (agent.version and agent.ping), but every time this error come's up :

    SERVER :
    164747 Timeout while answering request
    164747 Get value from agent failed. Error: ZBX_TCP_READ() failed [Interrupted system call]
    164747 Host [zl34]: first network error, wait for 15 seconds
    164747 Parameter [agent.ping] will be checked after 120 seconds on host [zl34]

    AGENT:
    164746 get_active_checks('zl31.zwitserleven.nl',10051)
    164746 Sending [ZBX_GET_ACTIVE_CHECKS
    zl34.zwitserleven.nl
    ]
    164746 Before read
    164746 In parse_list_of_checks('ZBX_EOF
    ')
    164746 In disable_all_metrics()
    164746 Parsed [ZBX_EOF]
    164746 In process_active_checks('zl31.zwitserleven.nl',10051 )
    164746 In get_min_nextcheck()
    164746 Sleeping for 60 seconds



    I really like to demo a working zabbix to the company here, before 'they' move over to another system
    Last edited by PaneVino; 29-08-2007, 08:26. Reason: added extra info
  • Alexei
    Founder, CEO
    Zabbix Certified Trainer
    Zabbix Certified SpecialistZabbix Certified Professional
    • Sep 2004
    • 5654

    #2
    Please try 1.4.2 on both server and agent side. It is likely that you hit byte-order bug of 1.4 and 1.4.1. This bug appear only with communications between different platforms (Intel-Sparc, Intel-PA-RISC, etc).
    Alexei Vladishev
    Creator of Zabbix, Product manager
    New York | Tokyo | Riga
    My Twitter

    Comment

    • PaneVino
      Junior Member
      • Aug 2007
      • 4

      #3
      I started out running 1.4.2 on both server and clients ... Well, running ... :-\

      Comment

      • PaneVino
        Junior Member
        • Aug 2007
        • 4

        #4
        Anyone to help me out on this ?

        Comment

        • 753713
          Senior Member
          • Apr 2006
          • 137

          #5
          Hi,
          i have this same error (ZBX_TCP_READ() failed [Interrupted system call] ) in the latest pre 1.4.2 in connect from Ubuntu Zabbix Server to Windows 2003 Server.

          Any Ideas???

          Christian
          ______________________________
          Version : 2.0.x
          Server OS: Ubuntu 12.04
          Zabbix Servers: 12
          Monitored Windows Server: ~ 1000
          ______________________________

          Comment

          • PaneVino
            Junior Member
            • Aug 2007
            • 4

            #6
            well... i actually got zabbix on hpux working!!!

            BUT (yes a big BUT here ...)

            Zabbix-server 1.4.2
            Zabbix-client 1.1.7 on the remote systems!

            I tried versions between 1.1.7 and 1.5-svn. like 1.3.9, 1.4.0, 1.4.1, 1.4.2 and got the can-not-communicatie error,except with 1.1.7 ...

            Other problem is the lack of support for hpux system.... Nong of the clients, even the 1.4.2, can run a proc.num :-\

            I'm probably going to loose zabbix and go over to bigbro/larrd for system monitoring. A shame...

            Comment

            • 753713
              Senior Member
              • Apr 2006
              • 137

              #7
              Hi,

              when i installing the windows agent from http://www.suiviperf.com/zabbix/ funktioned Zabbix Server with no problems.

              is the windows zabbix agent from http://www.suiviperf.com/zabbix/ differently to original zabbix agent???

              Christian
              ______________________________
              Version : 2.0.x
              Server OS: Ubuntu 12.04
              Zabbix Servers: 12
              Monitored Windows Server: ~ 1000
              ______________________________

              Comment

              • NOB
                Senior Member
                Zabbix Certified Specialist
                • Mar 2007
                • 469

                #8
                Originally posted by 753713
                Hi,
                i have this same error (ZBX_TCP_READ() failed [Interrupted system call] ) in the latest pre 1.4.2 in connect from Ubuntu Zabbix Server to Windows 2003 Server.

                Any Ideas???

                Christian
                I have the same problem connecting to one Windows 2003 64-bit System.
                There are a LOT of connections hanging in the TCP-state "CLOSE_WAIT".

                The mistake I did was to switch the servers but did not correctly reconfigure
                this agent.
                So the old ZABBIX-Server tried to communicate with the agent and there
                are a lot of "CLOSE_WAIT", too.

                What do you see doing a "netstat -an" on the Windows server.
                Does it show a relatively large number of connections just waiting to be
                closed ?

                BTW: Active checks work fine !
                Just the passive ones don't.

                Regards,

                Norbert.

                Comment

                • 753713
                  Senior Member
                  • Apr 2006
                  • 137

                  #9
                  Hi,

                  I have too, a lot of processes with CLOSE_WAIT with Zabbix Agent 1.4.2:

                  TCP agent:10050 zabbix:32885 CLOSE_WAIT


                  Christian
                  ______________________________
                  Version : 2.0.x
                  Server OS: Ubuntu 12.04
                  Zabbix Servers: 12
                  Monitored Windows Server: ~ 1000
                  ______________________________

                  Comment

                  • RohrbaGe
                    Senior Member
                    • Aug 2005
                    • 167

                    #10
                    Hi,

                    I have also > 50 of those records.

                    I will restart the server now.

                    I have last week started to monitor eventlogs.,
                    but switched now for tests of.

                    Gerald

                    Comment

                    • RohrbaGe
                      Senior Member
                      • Aug 2005
                      • 167

                      #11
                      Stiil I have the same problem.

                      After restart, disabling Active checks and enabling debug the agent was
                      activated yesterday at 15:00

                      The service is still active, but from 3:30 in the moring there is no
                      eventlog entry anymore form debug, and the agent is not delivering data.
                      Restarting the service has helped, but this is not a real solution.



                      How can I get the information, where the problem is?
                      Is it an agent problem or an server related?

                      The Server a old W2K machine is located in sweden, zabbix is in Germany.
                      I did not saw any problem on the line

                      Gerald

                      Comment

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