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Zabbix 1.4.2 does not send notifications anymore

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  • dmd
    Junior Member
    • Jun 2007
    • 8

    #1

    Zabbix 1.4.2 does not send notifications anymore

    Hi,
    I'm using Zabbix 1.4.2 until now it worked fine but today suddently it
    stopped sending notifications.

    I can see the Actions but they are all "Not send" without any error, theres nothing in the log file with debug level 5.

    No configuration changes were made. Even after restarting the server the actions are still there as "Not send".

    Does anyone have an advice for me where i could search for the problem ?

    Thanks.
    Tom
  • dmd
    Junior Member
    • Jun 2007
    • 8

    #2
    Hi,
    I have now found the problem, everything works again.

    I've added the Zabbix user to the unix group UUCP so it could
    access /dev/ttyS0 without modifying the access rights on /dev/ttyS0.

    Alexei is this a bug or not ?

    When i take the user out of the group the notification instantly work again, when he's in the group everything works fine but not the notifications no matter if it's E-mail jabber or SMS.

    Regards.
    Tom.

    Comment

    • dmd
      Junior Member
      • Jun 2007
      • 8

      #3
      Hi again,

      Ok now after not touching zabbix for a weekend i've got the same problem again, zabbix does not send notifications anymore. In the actions view i see
      the actions but it says "Not send" without any other error message. E-mail, jabber and sms does not work. Nothing in the logs.

      Comment

      • dmd
        Junior Member
        • Jun 2007
        • 8

        #4
        Doesn't anyone have an idea ? I'm still having that problem.
        The configuration is alright, actions users etc. as sometimes it sends out notifications but sometimes not, just randomly.

        In the debug logfile it does not mention anything about notifications, the queue is empty and even when i look with strace at every single zabbix_server process i don't even see it trying to send out the notifications.

        Comment

        • dmd
          Junior Member
          • Jun 2007
          • 8

          #5
          Ok, i now for sure know that the zabbix alerter hangs in read_GSM().

          All notifications work fine until a first SMS has to be send, the alert loop runs, tries to send an SMS it runs write_GSM(), after that read_GSM() and then it hangs forever, somehow the Timeout does not work.

          After zabbix restart, the alerter looks in database again, sees an unsend SMS tries to send it again and bam. the same problem again, that's the reason why also all other notifications don't work anymore after the first SMS try.

          Can any developer please take a look at that ? I'll try to find out where exactly it hangs in read_gsm().

          Comment

          • gunnar
            Junior Member
            • Nov 2007
            • 5

            #6
            same problem here

            just to confirm... we are using a wavecom m1306b

            Just found that thread... will try the patch http://www.zabbix.com/forum/showthread.php?t=7344
            Last edited by gunnar; 26-11-2007, 13:46.

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