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Lexmark printer template edited for Source Technologies ST9730

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  • jtnfoley
    Member
    • Mar 2022
    • 76

    #1

    Lexmark printer template edited for Source Technologies ST9730

    I've discovered it necessary to edit Alexander Bakaldins excellent Lexmark template to accommodate my Source Technologies re-branded Lexmark monochrome printer.
    I'm not sure if this is a difference between Lexmark and Source, a difference between generic and device-specific OIDs, or a bug in the template, but it appears "Imaging Unit Level" (and "Capacity") OIDs have been switched with "Toner print level (black cartridge)" (and "Capacity")

    I started with the template template_lexmark_printer-ms826de_(mono) from https://github.com/zabbix/community-...-ms826de_(mono) and immediately got an alarm om the Imaging Unit Level. The absolute (integer) number didn't make sense so I compared it with the printers' web interface, converted Zabbix reported integer numbers to percentages ("("(level/capacity * 100)") and realized the imaging unit life and toner life OIDs were reversed.

    I changed a clone of the template and it looks good.

    Again, I don't know whether this is a Lexmark to Source issue, a ms826de to ST9730 issue, or simply a bug in the template. I also am new enough to Zabbix that I don't know how to submit template errata, so I figured I'd post here and solicit feedback.

    Last edited by jtnfoley; 27-05-2022, 17:43.
  • jtnfoley
    Member
    • Mar 2022
    • 76

    #2
    Also, the trigger thresholds seem high relative to the reported capacities of the maintenance kit, toner, and imager. I've adjusted to some lower arbitrary levels for our needs (5% or 10%)
    Lastly, I have one printer whose web GUI is reporting VERY low toner remaining, 16 pages estimated, but SNMP is reporting "-3"! I've changed the toner level to a Float as Zabbix doesn't support signed integers and resolved the "snmp string datatype" error in the Zabbix gui.

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