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  • navtek007
    Senior Member
    • May 2005
    • 100

    #1

    SLA Not Updating

    Hi I have the following SLA setup situation:

    Mail Services [MIN]
    ----South Mail Services [MIN]
    --------Mail Server 1 [NOT CALCULATED]
    --------Mail server 3 [NOT CALCULATED]
    ----North Mail Services [MIN]
    -------Mail Server 2 [NOT CALCULATED]
    -------Mail Server 4 [NOT CALCULATED]

    when a trigger is enabled on Mail Server 1 the status is still set to OK on the Mail Services and South Mail Services except on Mail Server 1 where the status is set to 'Serious Problem'. I would have thought with the MIN algorithm that when the status of the "Mail Services" and the "South Mail Services" would change. Is this a bug or have i done something wrong? Also even the "SLA for last 7 days" for mail server 1 is still set to 100% even though the trigger has been on for 10mins.. could there be something corrupt somewhere along the way?

    thanks
  • lilo
    Junior Member
    • Sep 2005
    • 1

    #2
    SLA Not Updating

    i got the same problem, i solve the first part of the problem when i deleted all the services directly at the database, than added again the services, so the status is now updating, but the sla part i´m getting the same problem, it does not go down in anyway.

    any help would be welcome.

    tks lilo

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    • illumin8
      Member
      • Jun 2005
      • 36

      #3
      I'm seeing this too (Zabbix 1.1alpha10). Did this work in Zabbix 1.0? I need help with this because otherwise IT Services are completely and totally useless to me.

      Does anyone have a workaround?

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