We are evaluating Zabbix for our monitoring solution. I have some questions as to how a NOC would use it.
Let me know if this is not the right place for these questions.
In the Triggers window you can acknowledge more than one alert at a time, which is good, but on refresh it doesn't remember the filter setting so you can't just watch that window to see when errors come in. Plus it displays "events" and "triggers", if I understand it right. You can "hide all" events (which seems to hide all Triggers), but you can't acknowledge events, only triggers. I want to view only acknowledgeable issues.
The Dashboard lists the last 20 issues, but you'd have to ack' them individually.
What is the "recommended" view for NOC operators?
Also, is there a way to "customize", or add parameters to scripts that are run through the "Tools" menu for each time its used? (add option based on alert you are responding to)
And can the Tools be grouped in folders?
Thanks.
Overall a very nice looking program.
Let me know if this is not the right place for these questions.
In the Triggers window you can acknowledge more than one alert at a time, which is good, but on refresh it doesn't remember the filter setting so you can't just watch that window to see when errors come in. Plus it displays "events" and "triggers", if I understand it right. You can "hide all" events (which seems to hide all Triggers), but you can't acknowledge events, only triggers. I want to view only acknowledgeable issues.
The Dashboard lists the last 20 issues, but you'd have to ack' them individually.
What is the "recommended" view for NOC operators?
Also, is there a way to "customize", or add parameters to scripts that are run through the "Tools" menu for each time its used? (add option based on alert you are responding to)
And can the Tools be grouped in folders?
Thanks.
Overall a very nice looking program.
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