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Zabbix new install - The frontend does not match Zabbix database

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  • htoudahl
    Junior Member
    • Jun 2019
    • 2
    #1

    Zabbix new install - The frontend does not match Zabbix database

    Hi.

    newly installed Zabbix on Pi3

    keep getting The frontend does not match Zabbix database.

    tryed to install 4.2 and now 4.0
    same error

    log says this

    1766:20190620:183432.013 using configuration file: /etc/zabbix/zabbix_server.conf
    1766:20190620:183432.028 cannot use database "zabbix": its "users" table is empty (is this the Zabbix proxy database?)
    1773:20190620:183442.251 Starting Zabbix Server. Zabbix 4.0.9 (revision 97a69d5d5a).
    1773:20190620:183442.251 ****** Enabled features ******
    1773:20190620:183442.251 SNMP monitoring: YES
    1773:20190620:183442.251 IPMI monitoring: YES
    1773:20190620:183442.251 Web monitoring: YES
    1773:20190620:183442.251 VMware monitoring: YES
    1773:20190620:183442.251 SMTP authentication: YES
    1773:20190620:183442.251 Jabber notifications: YES
    1773:20190620:183442.251 Ez Texting notifications: YES
    1773:20190620:183442.251 ODBC: YES
    1773:20190620:183442.252 SSH2 support: YES
    1773:20190620:183442.252 IPv6 support: YES
    1773:20190620:183442.252 TLS support: YES
    1773:20190620:183442.252 ******************************

    password is set and uncommented

    can anyone help me.

    Tags: None
    • Atsushi
      Senior Member
      • Aug 2013
      • 2028
      #2
      Did you import initial data after creating database and user?

      Manual: Importing data
      2 Debian/Ubuntu/Raspbian
      https://www.zabbix.com/documentation/4.0/manual/installation/install_from_packages/debian_ubuntu#importing_data

        Comment

        • htoudahl
          Junior Member
          • Jun 2019
          • 2
          #3
          i did, but might have stopped it becouse it took a long time.
          root@raspberrypi:/home/pi# zcat /usr/share/doc/zabbix-server-mysql/create.sql.gz | mysql -uzabbix -p zabbix
          Enter password:


          so after i entered password the system dont produse a new line..
          will give it more time and see.

            Comment

            • ingus.vilnis
              Senior Member
              Zabbix Certified Trainer
              Zabbix Certified SpecialistZabbix Certified Professional
              • Mar 2014
              • 908
              #4
              Yes, that is confusing that there is no response after entering the password but on slower systems it takes some time. You have to wait till you see new command line. No output will be given after successful import of DB schema.

              But since you have interrupted the process, the only way to successfully resume is to drop the DB and create it again. Afterwards wait patiently till the schema is imported successfully.

                Comment

                • alpertungir
                  Junior Member
                  • Aug 2020
                  • 1
                  #5
                  • The frontend does not match Zabbix database. Current database version (mandatory/optional): 5000000/5000001. Required mandatory version: 3040000. Contact your system administrator.

                    Comment

                    • Atsushi
                      #5.1
                      Atsushi commented
                      11-08-2020, 05:41
                      Editing a comment
                      I think you have upgraded, but it seems that the software package for the frontend has not been upgraded. Depending on the OS you are using, special settings and environment such as building environment of PHP 7.2 or later may be required, and the package name may have been changed.
                      Make sure you have the right package for the frontend available for your environment.
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