Event and action message

[LePascal]

Hello,

I have an action which send a mail only during working time (7:00 to 20:00). So taht the exploitation tasks during the night do not genrate an alert email.

My problem is : When there is a real problem during the night, which is not resolved at 7:00, i do not receive any message. How can i do in order to receibve a mail, if the problem is still there at 7:00 ?

[LePascal]

Nobody has any idea ???

Another way to explain wath i need is : at 7:00, i need to receive all alerts remaining.

Is it possible ?

[gleo77]

Have you had a look at escalations?

Here's links for 2.2 (you didn't mention what version you're using):

https://www.zabbix.com/documentation/2.2/manual/config/notifications/action/escalations

https://www.zabbix.com/documentation/2.2/manual/config/notifications/action/operation#configuring_an_operation

I haven't tried this myself but I'd assume if you set the "To" step to infinite that it would start sending out notification as soon as your action was valid again.

[LePascal]

thanks for the answer,

I found the solution using "maintenance period". I set maintenance period from 20:00 to 7:00 evry night. Durin this period, action do not sent email. at the end of the period, mail are sent for all the triggers remaining.