Action no lauched

[sujiga]

Hello everyone, I am very new with this product and I am trying to configure my lab environment to test it and decide if this solution is that we need to manage our systems.

So, I am configuring different things with the video, de guide, and the forum information, but I am very stuck with the configuration of actions.
I am monitoring the status of some Linux service with a systemctl application, and by the moment I only have activated the postfix service like a tester.


This is the trigger activates the alarm when the postfix service is down:

And when I shut down the postfix service I have an alarm. I configured an action to Zabbbix automatically start the postfix service when it is down:

But the situation is when the alarm is active no action is launched by Zabbix, it seems like the condition is not working because I can launch the same command form zabbix server command line and It works because the service start but never zabbix run this command itself.

Anyone know what can I do wrong?


Saludos,

Susana

[LenR]

Is your zabbix agent configured with EnableRemoteCommands set to 1? Check the agent log at the time the action runs.

I don't think your system.run is considered a remote command in the same way as the action.

[sujiga]

Hello!

Thanks for your help.

yes, this is reviewed, super reviewed.

I can test the status of service or stopped it or started it from Zabbix server CLI:

So, there is not any permission problem.

What happened in my opinion? Well, if I'm not mistaken when the conditions of the action comply the action should be launched, correct?. Then even the script or the permission is wrong, there should be any item in the Action column, but it always is empty. I think the problem is the action never has launched. The Systemctl is a template that I got it from the Zabbix web to monitor the Linux services

Thanks again!!

Saludos,

susana

[tim.mooney]

I think you're on the right track, sujiga , with the idea that the problem is your action conditions, not what the action is actually supposed to do. As you've identified, if there is nothing in the "Actions" area for the Problems display, then Zabbix hasn't taken any action, probably because something about your conditions does not match.

In the "Applications" box for the item, is "systemctl" set?

[sujiga]

Yes, But I still don't understand why it doesn't work.

I mean, I can select directly the trigger in the action condition. It shouldn't allow any error, is this trigger specifies, not the other one.

The action filter only contains the trigger and the host (I tried other items, but it has never worked).

Do you know what is most estrange for me? When I start the postfix service again in the local server:

Then, The action is completed. I don't know if this is normal behavior, for me is weird.

Saludos,

Susana

[tim.mooney]

[SIZE=16px][FONT=Arial]Yes, But I still don't understand why it doesn't work.

You didn't answer the question I asked about how the item was configured, specifically which Application was set.

The action filter only contains the trigger and the host (I tried other items, but it has never worked).

That is a different Action than the one that you showed earlier. It no longer contains the "Application contains systemctl" condition. That's why I was asking about your item, and what Application was assigned at the item level