5.4 zabbix-server not starting fresh install undefined symbol: usmAES192PrivProtocol

[shoemocker]

Hello Everyone! Just wanted to check out the new 5.4 version. Spun up a fresh rhel 8 with all the latest packages. Installed following the zabbix package instructions on your website.

Everything else looks to be working except for the zabbix-server. Seeing an error about "undefined symbol: usmAES192PrivProtocol"

Mar 2 18:31:09 protoss systemd[1]: zabbix-server.service: Service RestartSec=10s expired, scheduling restart.
Mar 2 18:31:09 protoss systemd[1]: zabbix-server.service: Scheduled restart job, restart counter is at 42.
Mar 2 18:31:09 protoss systemd[1]: Stopped Zabbix Server.
Mar 2 18:31:09 protoss systemd[1]: Starting Zabbix Server...
Mar 2 18:31:09 protoss zabbix_server[2282]: /usr/sbin/zabbix_server: symbol lookup error: /usr/sbin/zabbix_server: undefined symbol: usmAES192PrivProtocol
Mar 2 18:31:09 protoss systemd[1]: zabbix-server.service: Control process exited, code=exited status=127
Mar 2 18:31:09 protoss systemd[1]: zabbix-server.service: Failed with result 'exit-code'.
Mar 2 18:31:09 protoss systemd[1]: Failed to start Zabbix Server.

Here are the packages installed from the repository

zabbix-agent.x86_64 5.4.0-0.4beta1.el8 @zabbix
zabbix-apache-conf.noarch 5.4.0-0.4beta1.el8 @zabbix
zabbix-release.noarch 5.3-1.el8 @System
zabbix-server-mysql.x86_64 5.4.0-0.4beta1.el8 @zabbix
zabbix-sql-scripts.noarch 5.4.0-0.4beta1.el8 @zabbix
zabbix-web.noarch 5.4.0-0.4beta1.el8 @zabbix
zabbix-web-deps.noarch 5.4.0-0.4beta1.el8 @zabbix
zabbix-web-mysql.noarch 5.4.0-0.4beta1.el8 @zabbix

SELinux is disabled and it is just a vanilla minimal install, nothing special. Any ideas?

[shiju22]

same problem different scenario ... was working fine then Ubuntu get updated and now stopped working

● zabbix-server.service - Zabbix Server
Loaded: loaded (/lib/systemd/system/zabbix-server.service; enabled; vendor preset: enabled)
Active: activating (auto-restart) (Result: exit-code) since Wed 2021-04-21 03:38:50 IST; 9s ago
Process: 107102 ExecStart=/usr/sbin/zabbix_server -c $CONFFILE (code=exited, status=0/SUCCESS)
Process: 107106 ExecStop=/bin/kill -SIGTERM $MAINPID (code=exited, status=1/FAILURE)
Main PID: 107104 (code=exited, status=0/SUCCESS)

wherever i looked all says to change server ip in config

[shiju22]

https://www.zabbix.com/forum/zabbix-...not-be-current this post helped me i think this is the solution

[danielvelinov]

I had the exact same error message, when trying to upgrade from 5.2 to 5.4.
I was able to resolve it by updating my Centos8 (yum update -y) and then rebooting the server. I am guessing was some old packages needed updating and then starting the zabbix server worked for me

[Atsushi]

For RHEL 8 or CentOS 8, you need to update the version of net-snmp-libs to 5.8-15 or later.

ex.
net-snmp-libs-5.8-18.el8_3.1.x86_64

[SKh]

Yes this worked, i ran the following commands before installing zabbix proxy 5.4 on RHEL 8 again
rpm -Uvh http://mirror.centos.org/centos/8-st...el8.x86_64.rpm
dnf install net-snmp

[gopkris2000]

For RHEL 8 or CentOS 8, you need to update the version of net-snmp-libs to 5.8-15 or later.

ex.
net-snmp-libs-5.8-18.el8_3.1.x86_64

It seems to be working fine to me after updated the net-snmp-libs. Thanks !