Prevent a global script to run when trigger is reseted

[melpheos]

Hi everyone,

i am trying to prevent a script to run when a trigger is back to it's normal status.
I borrowed a script that make a sip call when a trigger is in disaster status.
Unfortunately, despite setting or not a recovery message, when the trigger is resolved i get another call a few minutes later.

There is no options to set a recovery message when using global script and we can't use "even acknowledge" condition because the trigger might resolve itself.

Any ideas ?

[evertonco]

The only thing to do is uncheck "Recovery message" checkbox. Works for me.

Maybe your action is not configured correctly.

[melpheos]

The only thing to do is uncheck "Recovery message" checkbox. Works for me.

Maybe your action is not configured correctly.

Will try again

Edit: actualy my last test wall already without recovery message and i still got a call when the trigger resolved

[evertonco]

Show your action config

[melpheos]

There is really nothing special

One action
From 1 to 1
Remote Command
Host : Zabbix Server
Global script : Call Test

Conditions :

Label Name Action
(A) Trigger severity = "Disaster"
(B) Trigger name like "00 Ping Check"
(C) Host = "DSM-FAQ"

[ingus.vilnis]

Hi,

You have to add another condition to your action.

(D)	Trigger value = "PROBLEM"

Since you don't have it, Zabbix executes an action at both states.

Best Regards,
Ingus

[melpheos]

Hi,

You have to add another condition to your action.

(D)	Trigger value = "PROBLEM"

Since you don't have it, Zabbix executes an action at both states.

Best Regards,
Ingus

I think you are quite right indeed.