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  • cTurtle98
    Junior Member
    • Feb 2022
    • 3
    #1

    zabbix-proxy unable to start

    background info:

    ubuntu 20.04 LTS virtual machine
    running inside Hyper-V on windows 11 pro
    zabbix 5.4.1
    PostgresSQL
    Apache2

    I have a machine on the local network of a site I manage. I enabled hyper-v and installed ubuntu 20.04 using the quick setup wizard from Microsoft.
    I installed zabbix client and zabbix server first.
    I got client working pushing data up to my gcp zabbix instance (it has both 127.0.0.1 and my cloud instance set as servers it pushes to
    I have zabbix server working as well no problem

    now I am trying to get zabbix-proxy to work so I can collect statistics on other local devices up to my cloud instance

    Code:
    root@LOLIANET-ADMIN-LINUX:/etc/zabbix# service zabbix-proxy start
root@LOLIANET-ADMIN-LINUX:/etc/zabbix# service zabbix-proxy status
● zabbix-proxy.service - Zabbix Proxy
Loaded: loaded (/lib/systemd/system/zabbix-proxy.service; enabled; vendor preset: enabled)
Active: activating (auto-restart) (Result: exit-code) since Mon 2022-02-14 18:15:08 PST; 5s ago
Process: 278629 ExecStart=/usr/sbin/zabbix_proxy -c $CONFFILE (code=exited, status=0/SUCCESS)
Main PID: 278631 (code=exited, status=1/FAILURE)

Feb 14 18:15:08 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Main process exited, code=exited, status=1/FAILU>Feb 14 18:15:08 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Failed with result 'exit-code'.
root@LOLIANET-ADMIN-LINUX:/etc/zabbix#
root@LOLIANET-ADMIN-LINUX:/etc/zabbix# tail /var/log/syslog
Feb 14 18:15:19 LOLIANET-ADMIN-LINUX systemd[1]: Started Zabbix Proxy.
Feb 14 18:15:19 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Main process exited, code=exited, status=1/FAILURE
Feb 14 18:15:19 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Failed with result 'exit-code'.
Feb 14 18:15:29 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Scheduled restart job, restart counter is at 24718.
Feb 14 18:15:29 LOLIANET-ADMIN-LINUX systemd[1]: Stopped Zabbix Proxy.
Feb 14 18:15:29 LOLIANET-ADMIN-LINUX systemd[1]: Starting Zabbix Proxy...
Feb 14 18:15:29 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Can't open PID file /run/zabbix/zabbix_proxy.pid (yet?) after start: Operation not permitted
Feb 14 18:15:29 LOLIANET-ADMIN-LINUX systemd[1]: Started Zabbix Proxy.
Feb 14 18:15:29 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Main process exited, code=exited, status=1/FAILURE
Feb 14 18:15:29 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Failed with result 'exit-code'.
root@LOLIANET-ADMIN-LINUX:/etc/zabbix#
    so I go touch that files
    Code:
    root@LOLIANET-ADMIN-LINUX:/etc/zabbix# touch /run/zabbix/zabbix_proxy.pid
root@LOLIANET-ADMIN-LINUX:/etc/zabbix# chown zabbix:zabbix /run/zabbix/zabbix_proxy.pid
    but it still doesn't work

    Code:
    root@LOLIANET-ADMIN-LINUX:/etc/zabbix# service zabbix-proxy restart
root@LOLIANET-ADMIN-LINUX:/etc/zabbix# service zabbix-proxy status
● zabbix-proxy.service - Zabbix Proxy
Loaded: loaded (/lib/systemd/system/zabbix-proxy.service; enabled; vendor preset: enabled)
Active: activating (auto-restart) (Result: exit-code) since Mon 2022-02-14 18:18:36 PST; 5s ago
Process: 278833 ExecStart=/usr/sbin/zabbix_proxy -c $CONFFILE (code=exited, status=0/SUCCESS)
Main PID: 278835 (code=exited, status=1/FAILURE)

Feb 14 18:18:36 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Main process exited, code=exited, status=1/FAILURE
Feb 14 18:18:36 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Failed with result 'exit-code'.
root@LOLIANET-ADMIN-LINUX:/etc/zabbix# tail /var/log/syslog
Feb 14 18:18:36 LOLIANET-ADMIN-LINUX systemd[1]: Started Zabbix Proxy.
Feb 14 18:18:36 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Main process exited, code=exited, status=1/FAILURE
Feb 14 18:18:36 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Failed with result 'exit-code'.
Feb 14 18:18:46 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Scheduled restart job, restart counter is at 1.
Feb 14 18:18:46 LOLIANET-ADMIN-LINUX systemd[1]: Stopped Zabbix Proxy.
Feb 14 18:18:46 LOLIANET-ADMIN-LINUX systemd[1]: Starting Zabbix Proxy...
Feb 14 18:18:46 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Can't open PID file /run/zabbix/zabbix_proxy.pid (yet?) after start: Operation not permitted
Feb 14 18:18:46 LOLIANET-ADMIN-LINUX systemd[1]: Started Zabbix Proxy.
Feb 14 18:18:46 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Main process exited, code=exited, status=1/FAILURE
Feb 14 18:18:46 LOLIANET-ADMIN-LINUX systemd[1]: zabbix-proxy.service: Failed with result 'exit-code'.
root@LOLIANET-ADMIN-LINUX:/etc/zabbix#
    any ideas? I use linux a lot and I have never had to deal with a pid file issue before. not sure where to go with this
    Tags: None
    • cyber
      Senior Member
      Zabbix Certified SpecialistZabbix Certified Professional
      • Dec 2006
      • 4807
      #2
      Access permissions in /run ? Even if you create a file with correct permissions, reaching that file requires correct permissions for all the directories in path also.

        Comment

        • cTurtle98
          Junior Member
          • Feb 2022
          • 3
          #3
          /run/zabbix the zabbix user has full access to

          the pid files for the zabbix agent and zabbix server are in there and working

            Comment

            • cyber
              Senior Member
              Zabbix Certified SpecialistZabbix Certified Professional
              • Dec 2006
              • 4807
              #4
              Reading some older posts.. can you check, if there are maybe different pid file locations in server config file and in service file? Under /etc/systemd/system/....

                Comment

                • cTurtle98
                  Junior Member
                  • Feb 2022
                  • 3
                  #5
                  Code:
                  root@LOLIANET-ADMIN-LINUX:~# grep -v '^\s*$\|^\s*\#' /etc/zabbix/zabbix_proxy.conf
ProxyMode=0
Server=zabbix.cturtle98.com
Hostname=LOLIANET-ADMIN-LINUX-PROXY
LogFile=/var/log/zabbix/zabbix_proxy.log
LogFileSize=0
PidFile=/run/zabbix/zabbix_proxy.pid
SocketDir=/run/zabbix
DBName=zabbix-proxy
DBUser=zabbix
DBPassword=******************
SNMPTrapperFile=/var/log/snmptrap/snmptrap.log
Timeout=4
ExternalScripts=/usr/lib/zabbix/externalscripts
FpingLocation=/usr/bin/fping
Fping6Location=/usr/bin/fping6
LogSlowQueries=3000
StatsAllowedIP=127.0.0.1
root@LOLIANET-ADMIN-LINUX:~#
                  Code:
                  root@LOLIANET-ADMIN-LINUX:~# grep -v '^\s*$\|^\s*\#' /lib/systemd/system/zabbix-proxy.service
[Unit]
Description=Zabbix Proxy
After=syslog.target
After=network.target
After=postgresql.service
[Service]
Environment="CONFFILE=/etc/zabbix/zabbix_proxy.conf"
EnvironmentFile=-/etc/default/zabbix-proxy
Type=forking
Restart=on-failure
PIDFile=/run/zabbix/zabbix_proxy.pid
KillMode=control-group
ExecStart=/usr/sbin/zabbix_proxy -c $CONFFILE
ExecStop=/bin/kill -SIGTERM $MAINPID
RestartSec=10s
TimeoutSec=infinity
[Install]
WantedBy=multi-user.target
root@LOLIANET-ADMIN-LINUX:~#

                    Comment

                    • Robert N.
                      Junior Member
                      • Feb 2022
                      • 28
                      #6
                      Hi, Im solving the same problem. What do you have in the log ? LogFile=/var/log/zabbix/zabbix_proxy.log

                        Comment

                        • cyber
                          Senior Member
                          Zabbix Certified SpecialistZabbix Certified Professional
                          • Dec 2006
                          • 4807
                          #7
                          Found that we have in our service files additional lines to set permissions during startup.

                          Code:
                          ExecStartPre=-/usr/bin/chown -R zabbix:zabbix /run/zabbix
PIDFile=/run/zabbix/zabbix_proxy.pid
                          But you have already those set...

                          Some stupid selinux error somewhere?

                            Comment

                            • Damien_Dye
                              Junior Member
                              • Apr 2021
                              • 10
                              #8
                              can you start the proxy from your zabbix user on the command line fine ? as I find I need to rewrite the systemd unit for my use cases.
                              Last edited by Damien_Dye; 17-02-2022, 13:40.

                                Comment

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