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[Update problem] blank frontend in version 6.0

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  • RicOkteo
    Junior Member
    • Mar 2022
    • 17

    #1

    [Update problem] blank frontend in version 6.0

    Hello,

    I'm doing update tests.
    I currently have a Zabbix 5.0.17 which I want to upgrade to 6.0.2.
    The update, rewrite of the database etc is fine but I have web errors..

    My dashboard is all "white"
    Click image for larger version

Name:	dashboard blank.png
Views:	622
Size:	10.8 KB
ID:	442254
    I'm unable to edit the dashboard, tweaking a bit, I get an error, but I can't fix it
    Click image for larger version

Name:	error dashboard.png
Views:	483
Size:	12.1 KB
ID:	442255
    (I am French so the errors are in French)
    here is the translation

    Code:
    Fatal error, please notify the zabbix team
    - Incorrect value "" for "source_dashboard id" field
    - controller: dashboard.view
    - action: dashboard.view
    - source_dashboardid:
    Here are the error_log from my httpd:
    Code:
    [Tue Mar 29 11:31:35.319861 2022] [mpm_event:notice] [pid 1518847:tid 140590967486784] AH00492: caught SIGWINCH, shutting down gracefully
    [Tue Mar 29 11:31:39.845292 2022] [core:notice] [pid 1522522:tid 139811498289472] SELinux policy enabled; httpd running as context system_u:system_r:httpd_t:s0
    [Tue Mar 29 11:31:39.891300 2022] [suexec:notice] [pid 1522522:tid 139811498289472] AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
    [Tue Mar 29 11:31:39.933235 2022] [lbmethod_heartbeat:notice] [pid 1522522:tid 139811498289472] AH02282: No slotmem from mod_heartmonitor
    [Tue Mar 29 11:31:40.006984 2022] [mpm_event:notice] [pid 1522522:tid 139811498289472] AH00489: Apache/2.4.37 (rocky) OpenSSL/1.1.1k configured -- resuming normal operations
    [Tue Mar 29 11:31:40.007029 2022] [core:notice] [pid 1522522:tid 139811498289472] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'
    Has anyone ever encountered this phenomenon during an update?
  • incama
    Member
    • Jan 2015
    • 65

    #2
    Did you define a default landing page in your account (URL (after login)). Could you try to parse this url: http://<YOURZABBIX>zabbix.php?action=dashboard.view&dashb oardid=1
    I get the same error when removing the '1' at the end which is stated in the error.

    Comment

    • RicOkteo
      Junior Member
      • Mar 2022
      • 17

      #3
      Originally posted by incama
      Did you define a default landing page in your account (URL (after login)). Could you try to parse this url: http://<YOURZABBIX>zabbix.php?action=dashboard.view&das hb oardid=1
      I get the same error when removing the '1' at the end which is stated in the error.
      Hello, thank you for your answer.
      No, I hadn't set a login URL.
      Regarding the dashboard, mine has id 5, here is the result, blank page
      Click image for larger version  Name:	blank.png Views:	0 Size:	35.2 KB ID:	442314

      However, I just realized another problem.
      For example, by accessing my user, when I wanted to change pane such as media, an infinite loading starts

      Click image for larger version  Name:	infinite.png Views:	0 Size:	37.0 KB ID:	442315​​​​​​​
      Attached Files

      Comment

      • RicOkteo
        Junior Member
        • Mar 2022
        • 17

        #4
        Update

        nobody has any idea?

        Comment

        • incama
          Member
          • Jan 2015
          • 65

          #5
          Strange indeed. Anything in the apache or nginx error logs?

          Comment

          • bapt110
            Junior Member
            • Jun 2022
            • 1

            #6
            I have the same problem, it works after install and after the first the reboot it's doesn't work anymore, the dashboard is blank

            Comment

            • Tex74
              Junior Member
              • Dec 2021
              • 22

              #7
              Hi there,

              An old post but.......

              You may have a look at https://www.zabbix.com/forum/en-fran...0-5#post497478 for user page loading. It's a timezone problem.....

              I can here for the blank dashboard. I 've got the same issue after upgrading from zabbix 5.0.47 to 7.0.16.
              All maps converted into dashboards, all are empty, and I can't edit or create any one.
              I login as user Admin, group Zabbix administrators and Super admin role.

              I did exactly the same thing a week ago on another server, another zabbix database without issue.

              Any help?

              Best Regards

              Comment

              • Tex74
                Junior Member
                • Dec 2021
                • 22

                #8
                Hi again,

                And the answer is there (for me):


                Firewall rule was IPS and it works as IDS.

                Best regards

                Comment

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