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Cannot close problem even manually close enable

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  • eglyn
    Junior Member
    • Jan 2022
    • 16

    #1

    Cannot close problem even manually close enable

    Hi

    I have an issue with Windows service discovery, it discover some services with random character at the end and say that they are not started.

    The close manually is greyout, so I go into the trigger prototype to enable manually close.


    But, even I did that, nothing change, I cannot close the problem... I wait a few days...

    Is there a way to remove this problems ?
  • cyber
    Senior Member
    Zabbix Certified SpecialistZabbix Certified Professional
    • Dec 2006
    • 4807

    #2
    Adjust your discovery rules so those random services will not be discovered...

    Comment

    • eglyn
      Junior Member
      • Jan 2022
      • 16

      #3
      I did this, but it does nothing for the existing alerts wich stay displayed.

      Comment

      • Markku
        Senior Member
        Zabbix Certified SpecialistZabbix Certified ProfessionalZabbix Certified Expert
        • Sep 2018
        • 1782

        #4
        You can then just delete the extra items that should not be discovered anymore. The problems will then be deleted automatically.

        Markku

        Comment

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