Zabbix Agent2 on Windows can't get hdd smart data.

[akong77]

I use this command.

zabbix_agent2 -v -c "C:\Program Files\Zabbix Agent 2\zabbix_agent2.conf" -t smart.disk.get > smart.log

I got some information.
Please check it.

[akong77]

Have find any question?

[vladimir_lv]

Have a look at the log:

2022/08/03 14:15:33.258604 [Smart] command "C:\Program Files\smartmontools\bin\smartctl.exe" -a /dev/csmi3,1 -j smartctl raw response: {
  "json_format_version": [
    1,
    0
  ],
  "smartctl": {
    "version": [
      7,
      3
    ],
    "svn_revision": "5338",
    "platform_info": "x86_64-w64-mingw32-2019-1809",
    "build_info": "(sf-7.3-1)",
    "argv": [
      "smartctl",
      "-a",
      "/dev/csmi3,1",
      "-j"
    ],
    "drive_database_version": {
      "string": "7.3/5319"
    },
    "exit_status": 4
  },
  "local_time": {
    "time_t": 1659507333,
    "asctime": "Wed Aug 03 14:15:33 2022 "
  },
  "device": {
    "name": "/dev/csmi3,1",
    "info_name": "/dev/csmi3,1",
    "type": "ata",
    "protocol": "ATA"
  },
  "model_name": "",
  "serial_number": "",
  "firmware_version": "",
  "trim": {
    "supported": false
  },
  "in_smartctl_database": false
}
2022/08/03 14:15:33.258604 [Smart] skipping device /dev/csmi3,1

So, smartctl didn't return anything.
Exit status 4 for smartctl means "Some SMART or other ATA command to the disk failed, or there was a checksum error in a SMART data structure"

[akong77]

But I run smartctl.exe -a /dev/sda have found hdd status.What is this problem?

[vladimir_lv]

Have a look at the log once again:

2022/08/03 14:15:33.153055 [Smart] executing smartctl command: "C:\Program Files\smartmontools\bin\smartctl.exe" -a /dev/csmi3,4 -j
2022/08/03 14:15:33.153055 [Smart] executing smartctl command: "C:\Program Files\smartmontools\bin\smartctl.exe" -a /dev/csmi3,5 -j
2022/08/03 14:15:33.153055 [Smart] executing smartctl command: "C:\Program Files\smartmontools\bin\smartctl.exe" -a /dev/csmi3,12 -j
2022/08/03 14:15:33.153055 [Smart] executing smartctl command: "C:\Program Files\smartmontools\bin\smartctl.exe" -a /dev/csmi3,1 -j
2022/08/03 14:15:33.153055 [Smart] executing smartctl command: "C:\Program Files\smartmontools\bin\smartctl.exe" -a /dev/csmi3,10 -j
2022/08/03 14:15:33.153569 [Smart] executing smartctl command: "C:\Program Files\smartmontools\bin\smartctl.exe" -a /dev/csmi3,0 -j
2022/08/03 14:15:33.153569 [Smart] executing smartctl command: "C:\Program Files\smartmontools\bin\smartctl.exe" -a /dev/csmi3,11 -j
2022/08/03 14:15:33.153569 [Smart] executing smartctl command: "C:\Program Files\smartmontools\bin\smartctl.exe" -a /dev/csmi3,13 -j
2022/08/03 14:15:33.153569 [Smart] executing smartctl command: "C:\Program Files\smartmontools\bin\smartctl.exe" -a /dev/csmi3,14 -j
2022/08/03 14:15:33.154084 [Smart] executing smartctl command: "C:\Program Files\smartmontools\bin\smartctl.exe" -a /dev/csmi3,15 -j
2022/08/03 14:15:33.154084 [Smart] executing smartctl command: "C:\Program Files\smartmontools\bin\smartctl.exe" -a /dev/csmi3,2 -j
2022/08/03 14:15:33.155100 [Smart] executing smartctl command: "C:\Program Files\smartmontools\bin\smartctl.exe" -a /dev/csmi3,3 -j

I don't know why but smartctl just skips founded devices such as /dev/sda, /dev/sdb and /dev/sdc.

[akong77]

So.
Could any test solution?

[vladimir_lv]

I don't know. Let's try older version of smartctl

[akong77]

OK,I try it.