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Notifications - I am doing it wrong - please help

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  • TecDragon
    Member
    • Nov 2019
    • 63

    #1

    Notifications - I am doing it wrong - please help

    I thought the following would send me an email only during work hours and then send one notification at 5 minutes and then recurring notifications every 30 minutes thereafter. What I go was 1800 emails throughout the night and a notification every five minutes.

    I apparently am doing it wrong, please help
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  • cyber
    Senior Member
    Zabbix Certified SpecialistZabbix Certified Professional
    • Dec 2006
    • 4807

    #2
    No.. you cannot control action execution with "when active" in user config.. This config does not tell Zabbix that "you can send me email only at 11:30 to 19:00 on Sundays in 30 minute interval"..

    Your action is still executed based on step duration. Read about escalation https://www.zabbix.com/documentation...on/escalations

    What you are doing here is at first delaying sending a notification for 5 minutes (example 2 on escalations page) ... Then waiting for 25 minutes (steps 3-6 are missing, thus (7 minus 2 is) 5 times 5 minutes gap) and then send out mails with 5 minute interval indefinitely (until step 0), until issue is fixed...

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