Remote command failed. Unknow metric system.run

[Zabbix_Julian]

Hello all,

I just created a script, what should restart a windows service when the trigger "High memory utilization" start.
If I test it, I receive the error "unknown metric syste.run". I already enabled the AllowKey in the Agent conf on both servers (zabbix host and windows host) but I unfortunately receive the error.

I also tried this two things:
1. I created a powershell script and saved it under "C:\zabbix-agent-scripts\RestartServiceNWS01.ps1", after that I created a Trigger action what will run this script, same error.

2. I created a script in zabbix (Administration -> Scripts) with the command "net stop example.service && net start example.service". I also added this to the agent config file (AllowKey=system.run[C:\Windows\System32\net stop example.service && net start example.service*"]) but still receive the same error.

Here is a screenshot from the zabbix server conf:


Here is a screenshot from the windows server agent conf.



I thought it also should work without any changes in the conf files since they write "If no AllowKey or DenyKey rules defined, all keys are allowed".

Thanks in advance.

[Hamardaban]

What is the server and agent version?

[Zabbix_Julian]

Hi Hamardaban, both are running on version 6.2.1.

[Hamardaban]

Please show a screenshots of the settings of this remote command (action & operations tab)

[Zabbix_Julian]

Sure, here are the infos from the "Action"



and the script is a simple simple net stop and start to restart the Service:
net stop example.service && net start example.service

[Hamardaban]

instead of pictures - empty white squares... ok - rectangles

[Zabbix_Julian]

Hi, what do you mean? You can tsee the screenthos?

Lets try it again:

[Hamardaban]

try in operations options



and check that you are editing the action for triggers (not for discovery or autoreg ).

[Zabbix_Julian]

Thank you verry much! I added the Host but forgot the mark on "Current host". It works now, thank you!