zabbix creates ticket instead of problem

[Flopez]

Hello.
I have configured zabbix 6.4 to send alerts to glpi 10.0.9, the configuration is correct but the problem I have is that
It creates a problem for me instead of a ticket.
What needs to be done to create tickets.
creation is through API and a half
thank you

[cyber]

Even the first line in installation guide says

In GLPi


1. Create or use existing user in GLPi with permission to create problems and followups.

So, as long as I see it, this integration has been developed to create problems. If you need some other kind of entries, you probably need to change the integration
https://git.zabbix.com/projects/ZBX/...72,293-294,299
it even uses specific "Problem" API call, for opening, updating (followup) and resolve...

[Flopez]

Hello.
I already have it solved, apparently I had added a means that the script only created problems.
This script that you attach opens tickets with problems.
This one I give you creates tickets,

https://github.com/wandrey66/Zabbix-WebHook-GLPI/blob/main/zbx_export_mediatypes_v6.4.yaml

thank you