trigget.get doesn't show the right problems

[daven1985]

I'm trying to get Zabbix Problems by API for use on a dashboard. However when I try to run them I get the wrong data.

For example right now the Zabbix Dashboard says....

0 Disaster

18 High

7 Average

3 Warning

5 Information

0 Not Classified



When I run the below JSON Query I get...

0 Disaster

19 High

8 Average

3 Warning

3 Information

0 Not Classified



At the moment I am not the issue seems to be they aren't right and ignoring the only unacknowledged. Anyone able to help?



Cheers.

{

"jsonrpc": "2.0",

"method": "trigger.get",

"params": {

"countOutput": true,

"output": ["triggerid", "description", "priority", "select_severity"],

"filter": {

"value": 1,

"acknowledged": 0,

"priority": 5

},

"skipDependent": 1,

"monitored": 1,

"only_true": 1

},

"auth": "---",

"id": 1,

"jsonrpc": "2.0"

}

[dimir]

Do you see this in the Problems widget configuration?

[daven1985]

Do you see this in the Problems widget configuration?

No. Here are the settings I see.

I think the issue is I have disabled triggers that weren't acknowledged, is there even a way to clear them?

[dimir]

There should be a Problem display with possible options All, Separated, Unacknowledged only: https://www.zabbix.com/documentation...blems_severity

Which version of Zabbix is this?

[daven1985]

Latest stable release.

I believe the issue is that one of the admins when problems would come up would just disable the alert if not needed.

So I think I have disabled alerts that weren’t cleared. Any idea how to clear them without going through each trigger. I have thousands.

I can get a list of their ID, can I search a trigger ID?

[cyber]

I can get a list of their ID, can I search a trigger ID?

https://www.zabbix.com/documentation/current/en/manual/api/reference/problem/object#problem

if you have problemid, you should be able to pull objectid, which in this case is the trigger id. But you still need to go and enable trigger and then do something about that problem and then you can disable it again .. Problems cannot be modified over API

[gcalenko]

You can get triggers ids from problem.get API:

{
    "jsonrpc": "2.0",
    "method": "problem.get",
    "params": {
        "output": ["objectid"],
        "source": 0,
        "acknowledged": false,
        "suppressed": true
    },
    "auth": "{{token}}",
    "id": 1
}​

[daven1985]

So I find out how to get it working.

I went to the below URl and could search for all Disabled Triggers. I then enabled them all back, and could then Close/Acknowledge those that were causing issues.

https://URL/zabbix/triggers.php?cont...0%5D%5Btag%5D= &f ilter_tags%5B0%5D%5Boperator%5D=0&filter_tags%5B0% 5D%5Bvalue%5D=&filter_inherited=-1&filter_discovered=-1&filter_dependent=-1&filter_set=1

The only outstanding bug I couldn't find figure out was Warning had 3 additional values that did not relate to anything. Even running the command to see their TriggerID brought up ones that did not exist. So I simply added a subtract 3 from the query.

Thanks all who provided feedback.

This is on the way for me building an iOS App that will give me data like Problems by Severity as Widgets.