Windows Agent "listener failed"

[cmfrank]

Hello,

I need help please, i´ve installed on a Ubuntu 16.04 machine the Zabbix server and , it works well.
Now i want to add a windows 10 machine, so i installed the Zabbix_Agentd.exe on this machine exactly step for step from the official manual https://www.zabbix.com/documentation...pendix/install

The installation was successfully but the service wont start. In the zabbix.log i get the following error:

  8052:20170317:122853.951 Starting Zabbix Agent [LSCVM01]. Zabbix 3.2.0 (revision 62444).
  8052:20170317:122853.951 **** Enabled features ****
  8052:20170317:122853.951 IPv6 support:          YES
  8052:20170317:122853.951 TLS support:            NO
  8052:20170317:122853.951 **************************
  8052:20170317:122853.951 using configuration file: C:\Programme\zabbix\zabbix_agentd.win.conf
  8052:20170317:122853.951 listener failed: bind() for [[10.210.20.6]:10051] failed: [0x00002741] Die angeforderte Adresse ist in diesem Kontext ungültig.

I´ve tried to reach the server over the Port 10051 and get the message "OK" so i think it´s not a firewall problem. Also some reboots dont helped. Any suggestions ?

[GPegel]

could you post your config file from that Windows machine?

[cmfrank]

Here ist the complete configuration file:

# This is a configuration file for Zabbix agent service (Windows)
# To get more information about Zabbix, visit http://www.zabbix.com

############ GENERAL PARAMETERS #################

### Option: LogType
#	Specifies where log messages are written to:
#		system  - Windows event log
#		file    - file specified with LogFile parameter
#		console - standard output
#
# Mandatory: no
# Default:
# LogType=file

### Option: LogFile
#	Log file name for LogType 'file' parameter.
#
# Mandatory: no
# Default:
# LogFile=

LogFile=C:\Programme\zabbix\zabbix.log

### Option: LogFileSize
#	Maximum size of log file in MB.
#	0 - disable automatic log rotation.
#
# Mandatory: no
# Range: 0-1024
# Default:
# LogFileSize=1

### Option: DebugLevel
#	Specifies debug level:
#	0 - basic information about starting and stopping of Zabbix processes
#	1 - critical information
#	2 - error information
#	3 - warnings
#	4 - for debugging (produces lots of information)
#	5 - extended debugging (produces even more information)
#
# Mandatory: no
# Range: 0-5
# Default:
 DebugLevel=5

### Option: SourceIP
#	Source IP address for outgoing connections.
#
# Mandatory: no
# Default:
# SourceIP=

### Option: EnableRemoteCommands
#	Whether remote commands from Zabbix server are allowed.
#	0 - not allowed
#	1 - allowed
#
# Mandatory: no
# Default:
  EnableRemoteCommands=1

### Option: LogRemoteCommands
#	Enable logging of executed shell commands as warnings.
#	0 - disabled
#	1 - enabled
#
# Mandatory: no
# Default:
# LogRemoteCommands=0

##### Passive checks related

### Option: Server
#	List of comma delimited IP addresses (or hostnames) of Zabbix servers.
#	Incoming connections will be accepted only from the hosts listed here.
#	If IPv6 support is enabled then '127.0.0.1', '::127.0.0.1', '::ffff:127.0.0.1' are treated equally.
#
# Mandatory: no
# Default:
# Server=

Server=10.210.20.6

### Option: ListenPort
#	Agent will listen on this port for connections from the server.
#
# Mandatory: no
# Range: 1024-32767
# Default:
 ListenPort=10051

### Option: ListenIP
#       List of comma delimited IP addresses that the agent should listen on.
#       First IP address is sent to Zabbix server if connecting to it to retrieve list of active checks.
#
# Mandatory: no
# Default:
  ListenIP=10.210.20.6

### Option: StartAgents
#	Number of pre-forked instances of zabbix_agentd that process passive checks.
#	If set to 0, disables passive checks and the agent will not listen on any TCP port.
#
# Mandatory: no
# Range: 0-100
# Default:
  StartAgents=3

##### Active checks related

### Option: ServerActive
#	List of comma delimited IP:port (or hostname:port) pairs of Zabbix servers for active checks.
#	If port is not specified, default port is used.
#	IPv6 addresses must be enclosed in square brackets if port for that host is specified.
#	If port is not specified, square brackets for IPv6 addresses are optional.
#	If this parameter is not specified, active checks are disabled.
#	Example: ServerActive=127.0.0.1:20051,zabbix.domain,[::1]:30051,::1,[12fc::1]
#
# Mandatory: no
# Default:
# ServerActive=

ServerActive=10.210.20.6:10051

### Option: Hostname
#	Unique, case sensitive hostname.
#	Required for active checks and must match hostname as configured on the server.
#	Value is acquired from HostnameItem if undefined.
#
# Mandatory: no
# Default:
# Hostname=

Hostname=LSCVM01

### Option: HostnameItem
#	Item used for generating Hostname if it is undefined. Ignored if Hostname is defined.
#	Does not support UserParameters or aliases.
#
# Mandatory: no
# Default:
# HostnameItem=system.hostname

### Option: HostMetadata
#	Optional parameter that defines host metadata.
#	Host metadata is used at host auto-registration process.
#	An agent will issue an error and not start if the value is over limit of 255 characters.
#	If not defined, value will be acquired from HostMetadataItem.
#
# Mandatory: no
# Range: 0-255 characters
# Default:
# HostMetadata=

### Option: HostMetadataItem
#	Optional parameter that defines an item used for getting host metadata.
#	Host metadata is used at host auto-registration process.
#	During an auto-registration request an agent will log a warning message if
#	the value returned by specified item is over limit of 255 characters.
#	This option is only used when HostMetadata is not defined.
#
# Mandatory: no
# Default:
# HostMetadataItem=

### Option: RefreshActiveChecks
#	How often list of active checks is refreshed, in seconds.
#
# Mandatory: no
# Range: 60-3600
# Default:
# RefreshActiveChecks=120

### Option: BufferSend
#	Do not keep data longer than N seconds in buffer.
#
# Mandatory: no
# Range: 1-3600
# Default:
# BufferSend=5

### Option: BufferSize
#	Maximum number of values in a memory buffer. The agent will send
#	all collected data to Zabbix server or Proxy if the buffer is full.
#
# Mandatory: no
# Range: 2-65535
# Default:
# BufferSize=100

### Option: MaxLinesPerSecond
#	Maximum number of new lines the agent will send per second to Zabbix Server
#	or Proxy processing 'log', 'logrt' and 'eventlog' active checks.
#	The provided value will be overridden by the parameter 'maxlines',
#	provided in 'log', 'logrt' or 'eventlog' item keys.
#
# Mandatory: no
# Range: 1-1000
# Default:
# MaxLinesPerSecond=20

############ ADVANCED PARAMETERS #################

### Option: Alias
#	Sets an alias for an item key. It can be used to substitute long and complex item key with a smaller and simpler one.
#	Multiple Alias parameters may be present. Multiple parameters with the same Alias key are not allowed.
#	Different Alias keys may reference the same item key.
#	For example, to retrieve paging file usage in percents from the server:
#	Alias=pg_usage:perf_counter[\Paging File(_Total)\% Usage]
#	Now shorthand key pg_usage may be used to retrieve data.
#	Aliases can be used in HostMetadataItem but not in HostnameItem or PerfCounter parameters.
#
# Mandatory: no
# Range:
# Default:

### Option: Timeout
#	Spend no more than Timeout seconds on processing.
#
# Mandatory: no
# Range: 1-30
# Default:
# Timeout=3

### Option: PerfCounter
#	Syntax: <parameter_name>,"<perf_counter_path>",<period>
#	Defines new parameter <parameter_name> which is an average value for system performance counter <perf_counter_path> for the specified time period <period> (in seconds).
#	For example, if you wish to receive average number of processor interrupts per second for last minute, you can define new parameter "interrupts" as following:
#	PerfCounter = interrupts,"\Processor(0)\Interrupts/sec",60
#	Please note double quotes around performance counter path.
#	Samples for calculating average value will be taken every second.
#	You may run "typeperf -qx" to get list of all performance counters available in Windows.
#
# Mandatory: no
# Range:
# Default:

### Option: Include
#	You may include individual files in the configuration file.
#
# Mandatory: no
# Default:
# Include=

# Include=c:\zabbix\zabbix_agentd.userparams.conf
# Include=c:\zabbix\zabbix_agentd.conf.d\
# Include=c:\zabbix\zabbix_agentd.conf.d\*.conf

####### USER-DEFINED MONITORED PARAMETERS #######

### Option: UnsafeUserParameters
#	Allow all characters to be passed in arguments to user-defined parameters.
#	The following characters are not allowed:
#	\ ' " ` * ? [ ] { } ~ $ ! & ; ( ) < > | # @
#	Additionally, newline characters are not allowed.
#	0 - do not allow
#	1 - allow
#
# Mandatory: no
# Range: 0-1
# Default:
# UnsafeUserParameters=0

### Option: UserParameter
#	User-defined parameter to monitor. There can be several user-defined parameters.
#	Format: UserParameter=<key>,<shell command>
#
# Mandatory: no
# Default:
# UserParameter=

####### TLS-RELATED PARAMETERS #######

### Option: TLSConnect
#	How the agent should connect to server or proxy. Used for active checks.
#	Only one value can be specified:
#		unencrypted - connect without encryption
#		psk         - connect using TLS and a pre-shared key
#		cert        - connect using TLS and a certificate
#
# Mandatory: yes, if TLS certificate or PSK parameters are defined (even for 'unencrypted' connection)
# Default:
# TLSConnect=unencrypted

### Option: TLSAccept
#	What incoming connections to accept.
#	Multiple values can be specified, separated by comma:
#		unencrypted - accept connections without encryption
#		psk         - accept connections secured with TLS and a pre-shared key
#		cert        - accept connections secured with TLS and a certificate
#
# Mandatory: yes, if TLS certificate or PSK parameters are defined (even for 'unencrypted' connection)
# Default:
# TLSAccept=unencrypted

### Option: TLSCAFile
#	Full pathname of a file containing the top-level CA(s) certificates for
#	peer certificate verification.
#
# Mandatory: no
# Default:
# TLSCAFile=

### Option: TLSCRLFile
#	Full pathname of a file containing revoked certificates.
#
# Mandatory: no
# Default:
# TLSCRLFile=

### Option: TLSServerCertIssuer
#      Allowed server certificate issuer.
#
# Mandatory: no
# Default:
# TLSServerCertIssuer=

### Option: TLSServerCertSubject
#      Allowed server certificate subject.
#
# Mandatory: no
# Default:
# TLSServerCertSubject=

### Option: TLSCertFile
#	Full pathname of a file containing the agent certificate or certificate chain.
#
# Mandatory: no
# Default:
# TLSCertFile=

### Option: TLSKeyFile
#	Full pathname of a file containing the agent private key.
#
# Mandatory: no
# Default:
# TLSKeyFile=

### Option: TLSPSKIdentity
#	Unique, case sensitive string used to identify the pre-shared key.
#
# Mandatory: no
# Default:
# TLSPSKIdentity=

### Option: TLSPSKFile
#	Full pathname of a file containing the pre-shared key.
#
# Mandatory: no
# Default:
# TLSPSKFile=

I have only adapted the IP Addresse from the zabbix Server.

[cmfrank]

No one has an idea what the problem could be and help me?

[Atsushi]

Please try specifying Windows IP for ListenIP.

[cmfrank]

Thank you now it works! But can you please explain me why this was the problem?

[Atsushi]

Zabbix agent settings include items for setting values on the Zabbix server side and items for setting values on the Zabbix agent side.

For the following items, make settings on the Zabbix agent side in zabbix_agentd.conf.

- ListenPort
- ListenIP

This setting determines which IP and port number will be used to listen for connections from the Zabbix server.
If not specified, all network interfaces on the host will listen on port number 10050.

If you specify the IP address of the host running the Zabbix server in this setting, it tries to listen for connections from the Zabbix server using that IP address.
However, since its IP address is the IP address of the remote Zabbix server, the monitored host does not have the network interface of that IP address.

Therefore, the following error occurs.

8052:20170317:122853.951 listener failed: bind() for [[10.210.20.6]:10051] failed: [0x00002741] Die angeforderte Adresse ist in diesem Kontext ungültig.