SmartCTL on Windows - Zabbix Error

[Blackdragon]

I am facing a technical issue while setting up smartctl on Windows. The smartctl command works perfectly when executed in PowerShell, but I encounter an error in Zabbix
i have installed smartctl Version 7.1 and 7.5 i get the same error on Zabbix when monitoring the HDDs in windows server 2019 and 2025
The error is "Cannot fetch data.: failed to execute smartctl: failed to look up smartctl exec path: exec: "smartctl": executable file not found in %PATH%."

[moooola]

I have written smart.conf like this. smart monitoring works fine.

[Blackdragon]

i did the same it did not work

[Blackdragon]

im getting this error message "Cannot fetch data.: failed to execute smartctl: failed to get combined output of stdout and stderr for smartctl process: open NUL: The system cannot find the file specified."

[Blackdragon]

help please

[mrnobody]

We know it's you, Parker.

[moooola]

Hello.

Assuming you are using the smart.conf you provided at the beginning

1. Remove the # at the beginning of the line to uncomment the Plugins.Smart.Path line.

2. Using forward slashes instead of backslashes as path separators gave me the desired behavior.

I hope it works for you.

[Blackdragon]

sadly it did not work, im getting the same error "Cannot fetch data.: failed to scan for devices: got error executing scanDevices with arguments: ["--scan" "-j"]: failed to get combined output of stdout and stderr for smartctl process: open NUL: The system cannot find the file specified."

[Blackdragon]

alright, i have tried to install smartctl on windows 11, it worked. in the discovery list no error was shown, but when trying to test the prototype i get error non of the prototype sensors are working?!!! and why in windows server it did not work? i have installed in 2029 and 2025

[Blackdragon]

anyone can assist me please

[Blackdragon]

could someone assist me please

[Brambo]

Are you running 7.0.9 ? or any different version? See release notes that there is a security fix in that version https://support.zabbix.com/browse/ZBXNEXT-9686 (although it looks like a linux issue)

[Blackdragon]

I'm running the following version !!!

[Brambo]

Well it's hard to tell what is actually happening by only screenshot.
You could test by taking the itemkey of the discovery rule and put in a template item / host item and run the test button and see what the actual response is.
This is basic debugging.
Also at that same moment take a look at the agent log file to see what is reported there (if anything) an error in the exe will result in agent log.
You did showed a powershell example of -v but I see an error message with --scan & -j. So start at the basics and do some investigation yourself with the log files. It's good practice to paste code/log in [ code ] tags so it's easier to read.

See difference in -scan & --scan where 1 gives an error and the other json output

[Blackdragon]

A new update has resulted in an interesting development: the SMART Zabbix Template now works fine on Windows 11. However, I'm encountering an unusual error while using it on Windows Server 2025 data center. It seems like the template might not be identifying all the ports correctly, how i can customize the micro only for windows server i guess this is related to the design of the motherboard!

I'm using smartctl Ver.7.1
---------------------------------------------------------
Windows Server 2025 - Data Center


Windows 11

Windows Server 2025 - Data Center (PowerShell)


Configuration file, the same in windows 11 and windows server 2025

[PavelZ]

Firstly, not only your operating systems are different, but also your set of devices.
I see that smartctl is trying to query the usb bridge device.

Please note that there are two macros in SMART template: {$SMART.DISK.NAME.MATCHES} and {$SMART.DISK.NAME.NOT_MATCHES}

So I suggest we exclude this particular device. /dev/sdp and /dev/sdq

[Blackdragon]

I disabled the two USB drives in Disk Management, and the following error appeared