SLA setup with zabbix

[Dylan-comp]

Hello everyone,

I'm currently working on a migration from PRTG to Zabbix and for that i also need to migrate the SLA. The main trouble i am experiencing is finding correct and clear information on how to configure SLA in version 7.4.5 since the way SLA works has been changed for what i can find. Another issue i have is in PRTG it is possible to configure messaging/checking with the SLA. For example if some machine has a 24/7 SLA alerts are allowed to be send at midnight while a low SLA is only allowed to send alerts at office hours. I can't seem to find how to do this with zabbix so is there maybe someone who has experience with this.

Thanks in advance,
Dylan

[BP_Vital]

Yes SLA in zabbix changed a lot between verisons.
In latest versions of zabbix both SLA calculation and alerting are done with tags.
To "attach" a host to a SLA you have to "match" service tags.
Different alerting (24/7; office hours) also can be done using tags.


I don't have access to a zabbix instance with SLA configured atm, so unfortunately can't show any examples.

[Dylan-comp]

Thank you, i've found a way to get it working. The new tag matching system was just a bit vague but now it works.