SLA setup with zabbix

[Dylan-comp]

Hello everyone,

I'm currently working on a migration from PRTG to Zabbix and for that i also need to migrate the SLA. The main trouble i am experiencing is finding correct and clear information on how to configure SLA in version 7.4.5 since the way SLA works has been changed for what i...

[passazhir]

Good afternoon, colleagues! A bit of background:
We needed a weekly report on the availability of our servers and network devices. The built-in availability report in Zabbix seems to provide the necessary information, but in an inconvenient format, and we couldn't find a way to configure its delivery....

[PeterGustavsson]

Hi.
I'm struggelin with the creation of SLA-reports for all the departments on our end, that expects a report each month for their servers and each servicetime.
I would like to be able to create a dashboard, with all the graphs as i like them to appear, and in a droplist, select the hostgroup/host...

[Shafina Loi]

Hi Zabbix Support, I'm facing an issue with SLA percentage calculation in Zabbix. I have a parent SLA service that includes 11 child services. However, 4 of these child services have been down for a very long time (and never recovered). As a result, the parent SLA shows 0%, even though the remaining...

[pinhafritaa]

Hi everyone, new member here, I've been configuring Zabbix for multi-tenancy, and one of things I'm working is the Services and SLA Reports.

I have 3 FW that I want to monitor availability of them, for that, I picked the API port down trigger for SLA calculation. On the template, gave the...

[yelizg.]

Hello everyone, I need your help to get my SLAs calculated correctly.
My scenario is as follows, I have 4 computers and I added these computers as services in Zabbix. I created a tag for the ping loss trigger of these computers, and thanks to this tag, when I experience ping loss, it is reflected...

[Renat_euro]

Hi all!

I upgraded zabbix from version 4.4.4 > 6.4.6 and everything went well.

I have an SLA report and in version 4.4.4 it worked fine.

My report works through requests and it accesses "selectParentDependencies": "extend" which is described...

[mosconi.trt1]

Hi all,

The organization that I work uses zabbix from a long time, but only recently (less than a month) we started to configure services and SLAs to measure the quality of contracted services.

By contract we have the following SLA definition: " While the utilization is...

[Kiran Landge]

Hi Team,

We want to create SLA for Internet Lease line Uptime.
We have created Host with ICMP ping template, we need SLA report based on Unavailable by ICMP ping for those hosts ( Internet lease lines) with weekly/monthly uptime percentage But not able to create SLA report for the...

[Clontarf[X]]

Hi friends. Back in previous versions of Zabbix, you could define an SLA using triggers.

I.E measure SLA by looking at an ICMP unavailable trigger for a given host/group. I am now running Zabbix 6.x and I am lost as to how to do this in the new system.

I've had a quick look...

[dukers_emre]

Hi,

As the title mentions already, I'm trying to exclude certain severity levels (in my case "information") from affecting my SLAs. Is there any possible way to do this?

Best regards,
Emre

[MasterOfChilli]

Hello,

we have set up a new Zabbix server with the version 6.0.9.
Currently, we are monitoring our Citrix farm with this version.

The SLA calculation of the individual Citrix servers works, but the average SLA cannot be calculated correctly via Zabbix.
The goal...

[tonyxavierj]

Hi

I am trying to setup SLA for some of the services on a windows server, the SLA is working but not perfectly.
SLA countdown starts if any of the windows service which is tagged and monitored is down or turned off, but when the machine is turned off for maintenance or for some other...

[commando]

Hi all,
Once my Zabbix upgraded from 5.0>6.0. SLA changed lot.
Now when I create new "service", I can not select the trigger like before, have to use "Problem tags" in the service definition window. I think it is OK for normal trigger because I can add tag easily for...

[cesarsj]

I'm not understanding this new format. Until Zabbix 5, I linked a trigger to the SLA. Now, I don't know how I define the root cause. In the service editing window I see problem tags but I can't understand this new format, how should I do it.