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High ICMP ping loss - icmppingloss

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  • me2017
    Member
    • Apr 2017
    • 34

    #1

    High ICMP ping loss - icmppingloss

    Since updating zabbix to 3.4 I'm seeing a persistent 'Problem' of 'High ICMP ping loss' This is reported only on a single host, the zabbix server.

    I'm having difficulty diagnosing the root cause. I've tried to use 'zabbix_get' but my results are the same as what appears in the post below 'ZBX_NOTSUPPORTED: Unsupported item key.'

    I have removed and replaced the template, and also verified fping location and permissions, but this resulted in the same 'Problem' of 'High ICMP ping loss' reappearing.

    What else can I do to diagnose the issue?


    https://blog.zabbix.com/forum/showthread.php?t=58716
  • LenR
    Senior Member
    • Sep 2009
    • 1005

    #2
    On the host interface for the server, it it using IP or DNS? Is the IP or DNS correct? Is it self monitored or monitored by a proxy?

    zabbix_get only works for zabbix agent items, icmpping* are simple checks.

    Comment

    • me2017
      Member
      • Apr 2017
      • 34

      #3
      Thank you for the clarification on 'simple checks.' I didn't realize this was the case.

      As for the host interface, I think you're referring to 'Configuration -> Hosts' If so, the host is configured with just the hostname / DNS. I don't have a proxy in place so it's self monitored.

      I will try replacing DNS as the interface and use IP.

      Again, of all the items/triggers I have set in this environment, this is the only one failing.

      Originally posted by LenR
      On the host interface for the server, it it using IP or DNS? Is the IP or DNS correct? Is it self monitored or monitored by a proxy?

      zabbix_get only works for zabbix agent items, icmpping* are simple checks.
      https://www.zabbix.com/documentation.../simple_checks

      Comment

      • LenR
        Senior Member
        • Sep 2009
        • 1005

        #4
        I seem to remember long ago that some hardware couldn't ping it's own public interface, but I haven't seen that recently. I always set my server and proxy as the localhost IP.

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