Vote the facts

[achu_sab]

hi . . . . . .

[sauron]

Hi all,
Now a days we are not getting any help from zabbix developers(authorities). I have add several threads and had send mail to them but the reply was very shocking ,One responsible person was telling about paid support when I asked for a help.

You not read this?
http://www.zabbix.com/support_free.php
http://www.zabbix.com/support_commercial.php

My questing is why they made this product in opensource directory?

For anyone use this free. Free develop != Free support.

I am not against the paid services but developers have to help the users for better growth of the community.

Developers wrote documentation. Don't you read this? It's not helpfull?

[achu_sab]

hi . . . . .

[swaterhouse]

achu_sab,

Most of the posts you have made (that I have noticed) have been feature requests not help questions. 1.1 was just released less than 2 weeks ago so I would seriously doubt that new features will be added soon. Second, one of the primary developers, Alexei, is celebrating his recent marriage and will be away on vacation until later this month. He and all other develpers deserve a break so cut them some slack.

On another note, you have asked the same question multiple times in multiple threads in mutliple sub forums. This makes it very difficult to get answers becuase no one knows where to answer. It is always best to post in one thread.

[achu_sab]

Sorry for the argument I have raised . I have cleared it from the list. I have been busy and under pressure

Trust me
Thanks for the fantastic product to the Developers