Kindly help me regarding solution of following error

[ashishshukla]

Hi Friends,
Kindly help me, as i am the new in zabbix. I got one error while adding one server in zabbix.

Unable to start agent </etc/init.d/zabbix_agentd.ctl> in a.b.c.d : /etc/init.d/zabbix_agentd.ctl: line 74: 21501 Floating point exception$ZABBIX_AGENTD



Kindly provide the solution..
Thanks

[bbrendon]

What version is this?

zabbix_agentd --version

If its an old version, (before 1.6.1) I would first recommend upgrading.

[ashishshukla]

We are using zabbix-1.6.3 version. Kindly see the attached file.
The Client server (which we need to monitor) is SuSE Linux server.

Every steps its asking password when it creats group, user,directory and atlast it gives error-
Unable to start agent </etc/init.d/zabbix_agentd.ctl> in a.b.c.d : /etc/init.d/zabbix_agentd.ctl: line 74: 21501 Floating point exception$ZABBIX_AGENTD

[bbrendon]

I don't see a problem with zabbix here. Looks like you have issues with your linux distro. You should learn how to use ssh and start zabbix manually because your init scripts appear to be broken.

[jroberson]

You might try following the instructions on the wiki or in the Zabbix documentation. The agent is pretty easy to install on its own. You just have to make sure that your config file is right and all the directories are writable. There are also alternative init scripts in the source that you could try.

[ashishshukla]

Hi Friends,
Firstly thanks a lot for giving important suggestions.

jroberson: I checked all the directories are writable and config file is also right.

not possible for me to change the version from 1.6.3 to 1.6.4. Any alternative solutions ?

Here the main error is "Floating point exception". I tried to google this but i didn't understand why this error comes... means didn't get the staisfactory solution...will you please provide me the info regarding what are the main causes in zabix to come "Floating point exception" ?
If we know this than little bit easy to try to resolve the issue...because without any reason i can't do modification anything in zabbix.

Thanks

[jroberson]

The error you are receiving may not be from Zabbix at all, but the init script. If you download the Zabbix source you can find different init scripts in the 'misc' directory. You might try one of those instead of what you are currently using. If you want to be certain it isn't Zabbix, try executing "zabbix_agentd" from the command line. If it gives you the same error, it's Zabbix.

[ashuji]

Same error if run zabbix_agentd

Hi

I ran /usr/local/zabbix/sbin/zabbix_agentd and it returned same error:

# /usr/local/zabbix/sbin/zabbix_agentd
Floating point exception

[nelsonab]

Interesting, try increasing the debug level. Set the following in your agentd config file (NOT the server config):

DebugLevel=4
LogFileSize=0

Then go to the location defined by LogFile and check the resulting log file. If that does not help then go ahead and post a copy of it to the forum.

If that does not help you could also try running strace to see if that helps shed some light on the call that's happening.

[jamesh]

Getting the same problem with the 1.8 and 1.8.2 agent binaries for Linux 2.6 x64. Had to revert to a known-good 1.4.4 binary.

uname -a
Linux xxx 2.6.9-67.0.15.ELsmp #1 SMP Tue Apr 22 13:58:43 EDT 2008 x86_64 x86_64 x86_64 GNU/Linux

cat /etc/redhat-release
Red Hat Enterprise Linux AS release 4 (Nahant Update 3)

Nothing written to the debug log either.

[richlv]

a reporter at https://support.zabbix.com/browse/ZBX-2342 found a possible cause with old glibc versions