Ad Widget

Collapse

1.8.2 - Unable to update user informations if a media is defined

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • karo2k9
    Junior Member
    • Jan 2009
    • 27

    #1

    1.8.2 - Unable to update user informations if a media is defined

    Hi
    First of all, thank for the new release - looks great!
    ...but after the upgrade to Zabbix 1.8.2 i got the following problem:
    I am unable to update the zabbix user informations if they contain any entries in the media section:

    I always get this error message
    ERROR: Cannot update user
    Incorrect time period
    Can't insert user media
    It seems to be a bug in the new version. Does anyone else have this problem ?

    Sincerely
    Karo
  • richlv
    Senior Member
    Zabbix Certified Trainer
    Zabbix Certified SpecialistZabbix Certified Professional
    • Oct 2005
    • 3112

    #2
    seems to work here. what user type are you when trying to update ?
    what is "When active" in media properties set to ?
    Zabbix 3.0 Network Monitoring book

    Comment

    • karo2k9
      Junior Member
      • Jan 2009
      • 27

      #3
      Thanks for your answer!

      i am "Zabbix Super Admin". It doesn't make a difference if i edit an "Zabbix User" or an other "Zabbix Super Admin".

      I don't know what you exactly mean with "when active" in media properties.
      Do you mean enabled/disabled ?This doesn't make a difference either.

      Comment

      • richlv
        Senior Member
        Zabbix Certified Trainer
        Zabbix Certified SpecialistZabbix Certified Professional
        • Oct 2005
        • 3112

        #4
        no, when opening media details for the user, contents of "when active" field
        Zabbix 3.0 Network Monitoring book

        Comment

        • karo2k9
          Junior Member
          • Jan 2009
          • 27

          #5
          "1-7,00:00-23:59;" it's always set to the default

          Comment

          • richlv
            Senior Member
            Zabbix Certified Trainer
            Zabbix Certified SpecialistZabbix Certified Professional
            • Oct 2005
            • 3112

            #6
            still can't reproduce the problem...
            can you create a new user and add media for that user ?
            Zabbix 3.0 Network Monitoring book

            Comment

            • karo2k9
              Junior Member
              • Jan 2009
              • 27

              #7
              creating a new user with a media is not a problem.

              i get this error only when i try to modify an existing existing user.

              i get this error as well if i press "save" without any changes to the user

              Comment

              • richlv
                Senior Member
                Zabbix Certified Trainer
                Zabbix Certified SpecialistZabbix Certified Professional
                • Oct 2005
                • 3112

                #8
                ok, and if you create a new user, add media, save it - and then try to edit that user ?
                Zabbix 3.0 Network Monitoring book

                Comment

                • karo2k9
                  Junior Member
                  • Jan 2009
                  • 27

                  #9
                  same problem

                  Comment

                  • richlv
                    Senior Member
                    Zabbix Certified Trainer
                    Zabbix Certified SpecialistZabbix Certified Professional
                    • Oct 2005
                    • 3112

                    #10
                    i'm a bit out of ideas. which db ?
                    Zabbix 3.0 Network Monitoring book

                    Comment

                    • karo2k9
                      Junior Member
                      • Jan 2009
                      • 27

                      #11
                      it seems to be that I am the only one. So i try to investigate a little further.

                      I am using MYSQL and LDAP Auth.

                      Comment

                      • richlv
                        Senior Member
                        Zabbix Certified Trainer
                        Zabbix Certified SpecialistZabbix Certified Professional
                        • Oct 2005
                        • 3112

                        #12
                        Originally posted by karo2k9
                        ...and LDAP Auth.
                        oh... that little... and crucial part
                        i suspect this might be connected - if you can reliably reproduce this, please report on the tracker, thanks.
                        Zabbix 3.0 Network Monitoring book

                        Comment

                        • karo2k9
                          Junior Member
                          • Jan 2009
                          • 27

                          #13
                          hmmm, i switched back to zabbix internal auth.
                          nothing changed in relation to the problem. It must be something else.

                          I am using Nodes as well. Maybe this could be an other hint ?

                          Comment

                          • richlv
                            Senior Member
                            Zabbix Certified Trainer
                            Zabbix Certified SpecialistZabbix Certified Professional
                            • Oct 2005
                            • 3112

                            #14
                            hmm. i can update users in a distributed setup just fine. i'm really unsure as to what's happening - which php version ?
                            Zabbix 3.0 Network Monitoring book

                            Comment

                            • karo2k9
                              Junior Member
                              • Jan 2009
                              • 27

                              #15
                              php 5.1.6.
                              Linux Distro: RHEL 5.5

                              Comment

                              Working...