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Email doesn't get sent for triggered events

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  • steps
    Junior Member
    • Oct 2012
    • 1

    #1

    Email doesn't get sent for triggered events

    I've recently setup a Zabbix server and a few clients. Everything has gone well, except email does not get sent for triggers.

    Here are the facts:

    OS: Ubuntu 10.04 (fully patched)
    Zabbix Verson: 2.02
    Email Server: Exim 4.71-3
    PHP: 5.3.2
    Triggered event: Failed web test

    1. Does show as problem on Monitoring/Triggers and Monitoring/Events
    2. Does not show in Administration/Notifications
    3. Action is defined to Report problems to Zabbix Administrators
    - default settings. I haven't modified.
    4. Email server is set in Administration/Media types
    - SMTP server: "127.0.0.1", SMTP helo: "localhost", SMTP email: "root"
    - local Exim can send messages successfully using mail program
    5. 2 users is in Zabbix administrators group
    - both are Super Admins
    - both have read/write to all servers and templates

    I didn't see anything related in the logs on either debug 3 or 4, though it's hard to tell on 4.
  • tfqzab
    Member
    • Apr 2011
    • 51

    #2
    hello. I am also facing this problem.
    When I used zabbix 1.8 before, just using the following settings:
    smtp server : 127.0.0.1
    helo : localhost
    smtp email: zabbix@localhost

    emails were successfully sent.
    But in zabbix 2.0.2, it does'nt work. I got the error messages:
    wrong answer on RCPT TO [451 Temporary local problem - please try later ]

    hoping I can fix it soon.

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