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ghost trigger: trigger which we already deleted is still sending e-mails

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  • ZehEmEe
    Junior Member
    • Feb 2013
    • 17

    #1

    ghost trigger: trigger which we already deleted is still sending e-mails

    Hi Folks,

    we have an Zabbix 2.0.4 Server installation. This does its job very well but there is a ghost trigger which sends email ever and ever although we deleted this trigger long ago.

    The Trigger originally comes from the "Template OS Linux"-LLD which will inform over a 90% usage a a mount point. We have deactivated the trigger and then deleted it for one host.

    Interesting is, that the trigger also uses a very old message template from a former action.

    We have try to restart the server process more than one times. We have try to recreate the trigger an "ack" it.

    nothing should help. what goes wrong?

    Cheers

    Zeh
  • ZehEmEe
    Junior Member
    • Feb 2013
    • 17

    #2
    I can't find the trigger in `zabbix`.`escalations` in database:

    mysql> SELECT triggers.`description`, escalations.* FROM `triggers` INNER JOIN escalations ON escalations.`triggerid`=triggers.`triggerid` WHERE triggers.`triggerid` IN (SELECT triggerid FROM escalations) \G
    *************************** 1. row ***************************
    description: Used disk space is over 80% on volume /opt: {ITEM.LASTVALUE}
    escalationid: 100000000001471
    actionid: 100100000000019
    triggerid: 100100000021750
    eventid: 100100006247186
    r_eventid: NULL
    nextcheck: 1362127406
    esc_step: 10
    status: 0
    1 row in set (0.00 sec)

    This is the only entry. The description is the new one.

    Comment

    • heaje
      Senior Member
      Zabbix Certified Specialist
      • Sep 2009
      • 325

      #3
      Try deleting all rows from the escalations table in the database.

      DISCLAIMER: This will cause all current ongoing escalations to no longer perform escalation steps. This only affects the current triggers and once they go to the OK state they won't have this problem again.

      Comment

      • heaje
        Senior Member
        Zabbix Certified Specialist
        • Sep 2009
        • 325

        #4
        What does the escalations table look like without joining any tables? You said you deleted the trigger a while ago, therefore an inner join would not show a rogue entry in the escalations table.

        Comment

        • ZehEmEe
          Junior Member
          • Feb 2013
          • 17

          #5
          Originally posted by heaje
          What does the escalations table look like without joining any tables? You said you deleted the trigger a while ago, therefore an inner join would not show a rogue entry in the escalations table.
          There was exactly one entry. Which i deleted. But the ghost trigger is still alive. I have no idea where it hides itself.

          Suggestions?

          Comment

          • ZehEmEe
            Junior Member
            • Feb 2013
            • 17

            #6
            ghost trigger vanished

            ok, now it becomes more stranger. The trigger vanished last friday. afternoon so i don't have any possibility to looking for a solution.

            thanks for help

            Cheers

            Zeh

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