Problem with notification on unsupported items

[Bentsi]

Hello,
I defined new action using Zabbix' 2.2 new feature that allows to receive notification on unsupported items.
However it doesn't work, in server log I see messages like:

"3122:20140125:005007.610 item [Cisco RV180 - UNIT 1:ifAdminStatusPPP] became not supported: No Such Instance currently exists at this OID" but no email is sent.

Does somebody here use this new feature and it works for them?

[ArtemK]

yep, works for me out of the box, no problems. Do you have any notifications working? Did you checked mail server logs? Can you also post some screenshots of configured action?

[Bentsi]

I have actions defined on triggers that work fine and emails are sent as expected. Nothing unusual in zabbix_server.log.
I've added screenshot of actions definitions.

[ArtemK]

Looks ok to me. Maybe there is smth wrong with you media configuration, e.g. some severity levels disabled?

[Bentsi]

Thanks for quick response, I configured Zabbix to send emails when severity level is above average (including). I will try to add "Not classified" to the list of severities that should be reported. Probably Zabbix classifies "internal events" as of "Not classified"...

[Bentsi]

Artem, you were right I defined in "Administration -> Users" to report "Not classified" events and internal action emails started to work. Thanks

[ArtemK]

I'm glad I helped

[JP10101]

Artem, you were right I defined in "Administration -> Users" to report "Not classified" events and internal action emails started to work. Thanks

Hi Bentsi,

I have the same problem, however, I cannot figure out how you allowed "Not classified" events.

Could you please describe the steps in more detail.

Regards, JP.