Getting working the Slack Bot

[Jason]

Ok. I'm still getting channel not found error. Something isn't quite right somewhere. It's only on the resolved message, which is the curious part.

[mwildam]

Then probably it is a difference in my Zabbix version, which is pretty much newer. Is an update an option for you?

[Jason]

Then probably it is a difference in my Zabbix version, which is pretty much newer. Is an update an option for you?

Unfortunately we use vmbix as well which doesn't work in versions newer than 5.0.X without crashing server/proxy. Evaluating the inbuilt vmware, but it's lacking in a few key functionalities.

It looks main difference between 5.0.X script and 5.2.X is the process tags section.

[mwildam]

I started using Zabbix with v5.2.4 and never did an update so far - so I really can't tell, have no experience with older versions nor looked at any of the underlying code.

[Jason]

Getting closer to the problem. permaLink is working I think and it's in handlerAlarm and it's not getting the channel id correctly in the "else if (isEventResolve(params)) { " section

function handlerAlarm(params) {
var fields = {
channel: params.channel,
as_user: params.slack_as_user,
};

if (isEventProblem(params)) {
fields.attachments = [
createMessage(
SEVERITY_COLORS[params.event_nseverity] || 0,
params.event_date,
params.event_time,
createProblemURL(params.zabbix_url, params.trigger_id, params.event_id, params.event_source)
)
];

var resp = JSON.parse(req.Post(Slack.postMessage, JSON.stringify(fields)));

if (req.Status != 200 && !resp.ok) {
throw resp.error;
}

result.tags.__message_ts = resp.ts;
result.tags.__channel_id = resp.channel;
result.tags.__channel_name = params.channel;
result.tags.__message_link = getPermalink(resp.channel, resp.ts);
}
else if (isEventUpdate(params)) {
fields.thread_ts = getTagValue(params.event_tags, 'message_ts');
fields.attachments = [
createMessage(
SEVERITY_COLORS[params.event_nseverity] || 0,
params.event_update_date,
params.event_update_time,
createProblemURL(params.zabbix_url, params.trigger_id, params.event_id, params.event_source),
true
)
];

resp = JSON.parse(req.Post(Slack.postMessage, JSON.stringify(fields)));
if (req.Status != 200 && !resp.ok) {
throw resp.error;
}

}
else if (isEventResolve(params)) {
fields.channel = getTagValue(params.event_tags, 'channel_id');
fields.text = '';
fields.ts = getTagValue(params.event_tags, 'message_ts');
fields.attachments = [
createMessage(
RESOLVE_COLOR,
params.event_date,
params.event_time,
createProblemURL(params.zabbix_url, params.trigger_id, params.event_id, params.event_source)
)
];

resp = JSON.parse(req.Post(Slack.chatUpdate, JSON.stringify(fields)));
if (req.Status != 200 && !resp.ok) {
throw resp.error;
}
}
}

[Jason]

Ah-ha!. Got it working. The script was correct but I was missing channel_id and message_ts in the variables.

Here is my working media type. zbx_export_mediatypes.xml and I've defined a global macro called {$BOT_TOKEN} that is a secret string holding the api key

[KeeFeeRe]

Thanks! Thats's work as espected!