Zabbix GIU broken, no languages and web interface errors

[tytanick]

I have some strange error after upgrading zabbix some time ago.
This is Ubuntu 18. Zabbix 5.4 (5.2 was the same).
Overall server works ok but GUI interface is broken.
Tried uninstalling web interface and installing fresh one - no change.
locale are fine also:

root@zabbix:[/etc/apache2/conf-available]: locale
LANG=en_US.UTF-8
LANGUAGE=
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=

When i try to change my user language, many fields are empty and one of them near language says: "You are not able to choose some of the languages, because locales for them are not installed on the web server."





When i enter any item i first see for small moment whole forms and then they disappear and i see only small portion of forms.
When i try to clone some element i cannot save cloned item as many fields are gone.



This is what i see in browser.

[tytanick]

When we added to code checking if template exists then the form appeared and i can co at least something but the form looks like that on 2nd picture below.
This might be bug or i have broken database but no idea how to fix it.
Anyone ?

[tytanick]

OK i know what is causing this problem.
Cloudflare is causing it.
Using direct connection without cloudflare fixed this issue.
Wondering if zabbix team can fix it.

Actually i disabled RocketLoader from Cloudflare on that zabbix domain and this problem is now solved.

[rodrigo2186]

About Zabbix GIU broken, no languages and web interface errors

Thank youuuuuuuuuuuuuuuuuuuuuuuuuuuu. I don't belive on it. I was creating my configs by json API. I was crazy.

I can't believe it solved. Thank you again

[ActiveAgent]

Thanks for this Post. I might have a similar problem.

My Web Frontend is showing Error, since i updated from 5.4 to 6.0 (on my Ubuntu 20.04) virtual host, running it on apache webserver:


I know I can change the language on several places on the web UI, so I looked them up

Thats the Admin-Page:


and that´s the profile-page:


I guess it's not directly a concern of the zabbix-server, but since I'm new in zabbix and Apache Webserver, I googled the web but didn't find any help.
Some said it's because of Cloudflare, but I don't have that. It's showing the same error when I go through my local reverse proxy and if I'm typing in the IP-Address of the server.

I found this post, but wasn't able to add new language files with the make-command.

Thats what my locale config looks like:

It also says, that that language should be automatically set, when installing from a package...like I did.

Thanks for your help in advance

[Atsushi]

Add the language pack for the language you want to use on your OS. Perhaps adding "en_US.UTF-8" will solve the "en_US" problem.

$ sudo dpkg-reconfigure locales

[ActiveAgent]

Thanks a Lot! That did it for me!

[ActiveAgent]

I installed it using this official guide:

https://www.zabbix.com/documentation/6.0/en/manual/installation/upgrade/packages/debian_ubuntu?do=recent

It all worked out except this "wget" url was not found:

https://repo.zabbix.com/zabbix/5.4/ubuntu/pool/main/z/zabbix-release/zabbix-release_6.0-1+ubuntu20.04_all.deb

I looked it up on the official download page for my ubuntu 20.04 + apache + mysql and used:
wget https://repo.zabbix.com/zabbix/5.5/u...u20.04_all.deb

maybe the "5.5" in the middle is the problem?

[tim.mooney]

The "5.5" series does not exist, What you installed is the 6.0 alpha packages. Zabbix 6.0 is still in development. They've only provided "alpha" builds so far. Until they start releasing beta packages, I would expect that many things would be broken.

I do not plan to update to 6.0 until after there have been a couple of additional point releases (6.0.1, 6.0.2, 6.0.3, etc.). Those point releases typically fix the most common bugs with a big new release, where there have been lots and lots of changes.

[ActiveAgent]

the 5.5 is in the Link and it´s the latest available "Version" Number. I was confued too, but once I added it and upgraded the software it sais 6.0.0alpha7

[Atsushi]

As tim.mooney wrote, the directory 5.5 is a version to try out what's under development. It is not an official public version of the directory and should only be used for 6.0 pre-verification purposes.
Do not use it in a production environment.

[Steve.B]

Ok easy fix for running 6.0alpha7 on debian/ubuntu. Just run dpkg-reconfigure locales and selecthe en_US.utf8 locale.

Strange that this wasnt and issue with 6.0alpha2 that I upgraded from.

Thanks for this Post. I might have a similar problem.

My Web Frontend is showing Error, since i updated from 5.4 to 6.0 (on my Ubuntu 20.04) virtual host, running it on apache webserver:
[

[Taomyn]

I just experience this problem upgrading from 5.4 to 6.0 on my Raspberry Pi 4, and nothing I have tried including all the above fixes the problem other that enabling en-US (was only en-GB enabled on the server) just to get rid of the errors but now all my date formats are wrong.

I submitted a ticket as well in case anyone wants to add their own comment https://support.zabbix.com/browse/ZBX-20588

[wajidsk]

Hello Guys,

I did same step as mentioned above to fix this issue but after following all step i am still having error , would be happy if some one help me on this ... thanks in advance ..!!

[Atsushi]

Languages that are grayed out in the Default language pull-down cannot be selected. If you want to use a language that cannot be selected, please make settings for that language. If your OS is RHEL, try installing the glibc-langpack-xx package for the language you want to use.

[onurzaim]

For those who tried to install on RHEL9, ALma linux 9, Rocky linux 9

dnf install glibc-langpack-en

solved same issue on zabbix 6.2

[Alioua]

solved same issue on zabbix 6.4.5

[bebidas]

After dpkg-reconfigure locales you have to restart php-fpm service.

[wajidsk]

Getting issue while upgrading my Zabbix container from 6.2.4 to 6..4.6

i did followed the below step
# mysql -uroot -p
password
mysql> drop database zabbix;
mysql> create database zabbix character set utf8mb4 collate utf8mb4_bin;
mysql> set global log_bin_trust_function_creators = 1;
mysql> quit;

after restart getting attached issue on UI login page
Database error

• The Zabbix database version does not match current requirements. Your database version: 6040000. Required version: 6020000.

Logs seems ok but still not able login

[Jason_O]

As of Date 2024-01-19 still required even on a fresh install! Debian 12 VM setup using Debian net install ISO

Thanks for the fix I had this warming on a fresh install of Zabbix 6.4 in the web browser configuration page in the "Configure DB connection"

$ sudo dpkg-reconfigure locales

$ systemctl restart php8.2-fpm

Selected all (probably should of only selected UTF-8, but it's a long list) and I selected en_AU (as it asks for YOUR local language in the next step)