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  • arovah
    Member
    • Nov 2020
    • 43

    #1

    Availability snmp not Green

    Dear Master,

    I have problem with monitoring host for router MX80 in zabbix, the router use Template Module Interfaces SNMPv2_SCM but if i see on host menu Availability snmp not green and red.
    The monitoring is using snmp agent, herewith the topology : device -> zabbix proxy -> zabbix server.
    If i run snmpwalk from zabbix proxy is working , please find below :

    [mzi@VM-ZABBIX-SERVERMS ~]$ snmpwalk -v 2c -c xxxxxx 172.26.129.82 | head -n 100
    SNMPv2-MIB::sysDescr.0 = STRING: 02000134837 MS PLATINUM ESDM DC GANDUL
    SNMPv2-MIB::sysObjectID.0 = OID: SNMPv2-SMI::enterprises.2636.1.1.1.2.57
    DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (153779358) 17 days, 19:09:53.58
    SNMPv2-MIB::sysContact.0 = STRING: [email protected]
    SNMPv2-MIB::sysName.0 = STRING: JKT-ESDM.DC.GANDUL.GATEWAY.INTERNET-MX80-CPE-01
    SNMPv2-MIB::sysLocation.0 = STRING: PLATINUM ESDM DC GANDUL
    SNMPv2-MIB::sysServices.0 = INTEGER: 6
    IF-MIB::ifNumber.0 = INTEGER: 51
    IF-MIB::ifIndex.1 = INTEGER: 1
    IF-MIB::ifIndex.4 = INTEGER: 4
    IF-MIB::ifIndex.5 = INTEGER: 5
    IF-MIB::ifIndex.6 = INTEGER: 6
    IF-MIB::ifIndex.7 = INTEGER: 7
    IF-MIB::ifIndex.8 = INTEGER: 8
    IF-MIB::ifIndex.9 = INTEGER: 9
    IF-MIB::ifIndex.10 = INTEGER: 10
    IF-MIB::ifIndex.11 = INTEGER: 11
    IF-MIB::ifIndex.12 = INTEGER: 12
    IF-MIB::ifIndex.13 = INTEGER: 13
    IF-MIB::ifIndex.16 = INTEGER: 16
    IF-MIB::ifIndex.17 = INTEGER: 17
    IF-MIB::ifIndex.18 = INTEGER: 18
    IF-MIB::ifIndex.21 = INTEGER: 21
    IF-MIB::ifIndex.22 = INTEGER: 22
    IF-MIB::ifIndex.23 = INTEGER: 23
    IF-MIB::ifIndex.24 = INTEGER: 24
    IF-MIB::ifIndex.33 = INTEGER: 33
    IF-MIB::ifIndex.34 = INTEGER: 34
    IF-MIB::ifIndex.501 = INTEGER: 501
    IF-MIB::ifIndex.502 = INTEGER: 502
    IF-MIB::ifIndex.503 = INTEGER: 503
    IF-MIB::ifIndex.504 = INTEGER: 504
    IF-MIB::ifIndex.505 = INTEGER: 505
    IF-MIB::ifIndex.506 = INTEGER: 506
    IF-MIB::ifIndex.507 = INTEGER: 507
    IF-MIB::ifIndex.508 = INTEGER: 508
    IF-MIB::ifIndex.509 = INTEGER: 509
    IF-MIB::ifIndex.510 = INTEGER: 510
    IF-MIB::ifIndex.511 = INTEGER: 511
    IF-MIB::ifIndex.512 = INTEGER: 512
    IF-MIB::ifIndex.513 = INTEGER: 513
    IF-MIB::ifIndex.514 = INTEGER: 514
    IF-MIB::ifIndex.515 = INTEGER: 51

    Do you tell me , what's the problem ? whether the template not matched or no ? Please your advice ?

    Thank you

    Attached Files
  • arovah
    Member
    • Nov 2020
    • 43

    #2
    Dear All,

    Any body can help me, please ?

    Thank you

    Comment

    • arovah
      Member
      • Nov 2020
      • 43

      #3
      Dear All,

      Any body can help me, please ?

      Thank you

      Comment

      • cyber
        Senior Member
        Zabbix Certified SpecialistZabbix Certified Professional
        • Dec 2006
        • 4807

        #4
        That pic shows, that host has no items. So no polling is taking place. Thus, icon cannot turn green...
        You seem to have one discovery there. I only guess, that it should create those items. Maybe you should verify, if that is working properly.

        Comment

        • arovah
          Member
          • Nov 2020
          • 43

          #5
          Thank you cyber for your feedback, i will recheck the item.

          Comment

          • arovah
            Member
            • Nov 2020
            • 43

            #6
            Cyber,

            This is same issue, hostname have items, but snmp not green.
            Could you please your advice ? what should i do? please check attachment


            Thank You
            Attached Files

            Comment

            • cyber
              Senior Member
              Zabbix Certified SpecialistZabbix Certified Professional
              • Dec 2006
              • 4807

              #7
              Are any of those items returning any data? If not, then that availability icon situation is understandable .If you get data back, then I have no idea, why it is not turning green..

              Comment

              • arovah
                Member
                • Nov 2020
                • 43

                #8
                Cyber,

                You are correct and i think, i know the root cause is the template not proper for this host so item can not returning any data.
                If i run snmpwalk and query one of item key , example icmpping. There is no data found.
                Do you know where is i can get the proper template for device Juniper SRX-300 ?

                [root@xxx mzi]# snmpwalk -v 2c -c @MS-ICON+ 172.26.136.250 | grep -i icmpping
                [root@xxx mzi]#

                Really appreciated for any help.

                Thank you

                Comment

                • cyber
                  Senior Member
                  Zabbix Certified SpecialistZabbix Certified Professional
                  • Dec 2006
                  • 4807

                  #9
                  I can only point you to official templates https://git.zabbix.com/projects/ZBX/...t/juniper_snmp It is not specific to your device, but should gather basic data for any juniper devices, I assume.

                  icmpping is not really a snmp item. Doing "fping <device>" from command line is the same. But ping success does not turn SNMP icon green as it is not SNMP ...

                  Comment

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