IT Services issue

[HTZAZI]

Hi everybody,

I've got a nice problem with the Zabbix IT-Services.
We're using Zabbix for about 3 yrs and established the IT-Services some time ago.
I've noticed, that the Problem time increases slowly - no problem so far, this could happen. But the problem was recorded during a weekly maintenance period which is scheduled due to the optimiziation of the Zabbix database.
Maybe I'm missing a little thing, but as far as I understand the Problem time should not be increased during a mainenance period.

Here's the configuration of the maintenance period:
- General -

Name:	ZBX database maintenance
Type:	No data collection
Active since:	2014/8/1 1600
Active till:	2017/12/31 0000

- Period -

Period type:	weekly
Every week(s):	1
Day of week:	Fridy
At:				1800
Maintenance period length:	0d 13hrs 0Minutes

- Hosts & Groups -

all

I've configured for each server a service that represents the status (up/down) of the server. I've used the shipped trigger "Template_Zabbix_Agent: Server {HOSTNAME} is unreachable for 3 minutes", which is part of the Zabbix agent template to determine the status of the system.

The recorded Problem time was - as I said - during the maintenance period.
Is this behavior normal?

Best regards

Alex

[BDiE8VNy]

Maintenance periods do not affect calculations made in IT services.
See ZBXNEXT-334 and consider to vote for it.