Importing of updated templates fail

[garymol]

After updating my zabbix installation to 6.0.5, I'm trying to update the templates to the appropriate 6.0 versions, but all of the imports are failing.

For example, I'm importing "https://git.zabbix.com/projects/ZBX/repos/zabbix/browse/templates/os/linux/template_os_linux.yaml?at=refs%2Fheads%2Frelease%2 F6.0"

I have all of the "create" and "update" options selected:


when I hit import, I see the diff between the existing and the new, but then I get:

"Import Failed: Template with host name "Linux by Zabbix agent" already exists."



I see similar results for other templates. For example, importing the updated "PosgreSQL agent 2" template, I get:

"Import Failed: Item with key "pgsql.cache.hit["{$PG.URI}","{$PG.USER}","{$PG.PASSWORD}"]" already exists on "PostgreSQL by Zabbix agent 2".


Any idea what is going on here? Am I missing something?

NOTE: This is a an installation that started under release 4 and was subsequently updated to 5.x, and now 6.0.

Thanks
Gary

[freudi]

Hey Gary,

we solved similar problem with no-checking of [Groups]-[Create new].

Greetings
freudi

[garymol]

Thanks Freudi,

I tried it, but I still get the same error.

On the diff page, it appears to be matching the change to a "Template OS Linux by Zabbix agent" template, rather than the "Linux by Zabbix agent" template. Having both appears to be a carry over from upgrading from zabbix 4.x to zabbix 5.x when that import did not replace the older template.
I wonder if its trying to replace the older template "Template OS..." and then failing as "Linux by..." already exists.

[freudi]

Hey Gary,

sorry to hear that. Perhaps it's a problem, that is existent but invisible since the update from 4 to 5.
Our standard-import ist always: all boxes checked, except [Groups]-[Create new]. But once I've got in trouble and I deleted the templates and imported the templates with all boxes checked. Only that helped.

Greetings freudi

[garymol]

I wonder if we have to do something more drastic. ie: unlink, purge the templates, re-import, then relink.

IIRC, relinking should match up the items back to the re-linked templates. Correct?

[freudi]

Hm, now I think, the quick shot isn't working. Back to the roots:
I would start at the template error: "Import Failed: Template with host name "Linux by Zabbix agent" already exists."

First, I would clean the environment.
- remove all linked templates https://www.zabbix.com/documentation...ing-a-template, perhaps https://www.zabbix.com/documentation...plates/nesting too.
- remove all host-linked templates at [Configuration] - [Hosts]. There are the red ones. Dont't worry, they will be automatically relinked at next run. Check the related boxes and [Delete].

Then I need an overview.
- Make an export of a l l existing templates on the server in which you will import in o n e file. Search with i.e. notepad for "Linux by Zabbix agent" and check if it is convenient.

Perhaps, that already enough to find the topic.
Have success (else write again :-))
freudi