I have successfully setup the manage engine SDP integration and it is generating "Problem" tickets properly. The issue I am seeing is that after the problem is resolved in zabbix it is creating another ticket on RESOLVED message. Is there a setting I am missing to not send resolved tickets to SDP? thanks in advanced.
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Hi @xTITUS_MAXIMUSx! Im having problems configuring the SD Webhook in Zabbix.The error isI have successfully setup the manage engine SDP integration and it is generating "Problem" tickets properly. The issue I am seeing is that after the problem is resolved in zabbix it is creating another ticket on RESOLVED message. Is there a setting I am missing to not send resolved tickets to SDP? thanks in advanced.
[Debug] [ ManageEngine Webhook ] Failed to parse response received from ManageEngine
[ ManageEngine Webhook ] ERROR: Request failed with HTTP status code 400. Check debug log for more information.
I know this is a very ambiguous message, but if you have this working properly, can you share any advice please?
Thanks! -
All I did was follow this and I got it working.
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