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Zabbix 3.0 Cannot authenticate to VMware

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  • sticks221
    Junior Member
    • Mar 2016
    • 9

    #1

    Zabbix 3.0 Cannot authenticate to VMware

    I have a new Ubuntu 14.4 installation with Zabbix 3.0 and added a VMware vCentre following the install guide.





    For testing, I am using the exact same username and password as I would when administering my VMware farm for real so I know that's ok but on the console, within "Discovery Rules", the info box reads "Cannot complete login due to an incorrect username or password".

    I have increased logging and I see this;
    Code:
    1579:20160311:143203.053 __zbx_zbx_setproctitle() title:'vmware collector #1 [updated 0, removed 0 VMware services in 0.000002 sec, idle 5 sec]'
    1579:20160311:143208.054 __zbx_zbx_setproctitle() title:'vmware collector #1 [updated 0, removed 0 VMware services in 0.000002 sec, querying VMware services]'
    1579:20160311:143208.054 In vmware_service_update() mydomain\dean.stickells.adm@https://mhfvesxi01.mydomain.co.uk/sdk
    1579:20160311:143208.054 In vmware_service_authenticate() 'mydomain\dean.adm'@'https://mhfvesxi01.mydomain.co.uk/sdk'
    1579:20160311:143213.450 End of vmware_service_authenticate():FAIL
    Please can anyone help as I am at my wits end ?!

    Thank you in advance!
  • jdemeyer
    Junior Member
    • Dec 2016
    • 4

    #2
    Hello,

    I faced the same issue [ZBX-11630], which happens when {$PASSWORD} contains XML special characters.

    You should change the VMware password with something which does NOT contains any of these 5 characters < & ' " > then retry.

    -- Jerome

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