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  • egoitz
    Junior Member
    • Nov 2021
    • 10

    #1

    Severity and media types

    Hi!,

    I have the following config for notifications. I have some triggers whose severity is Warning.

    Click image for larger version

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    Even with this config, I do still receive notifications of triggers whose severity is warning for instance from 00:00 to 06:00 when by what I understand I shouldn't.

    I have items or web scenarios, and triggers for them. At nights I really only want to receive critical events, due that mainly I use the warning severity mainly as informative...

    What could I be doing wrong? The following is the way I configure triggers as warning severity :

    Click image for larger version

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    Thanks a lot in advance,

    Cheers,
  • superlava
    Junior Member
    • Nov 2021
    • 26

    #2
    Based on media configuration I could see you've enabled alerts for warning severities for 2 users. For which you'll receive alerts.

    Further, Kindly check your server time zone.

    Comment

    • egoitz
      Junior Member
      • Nov 2021
      • 10

      #3
      Hi!

      that's it... and the timezone in Zabbix and the machine... is set to the same one... CET (UTC+1)... Europe Madrid....

      That seems to be ok yes...

      Cheers!

      Comment


      • superlava
        superlava commented
        Editing a comment
        Are you receiving alerts for both users or only 1. Because for 1 user start time window is wrongly mentioned as 00:06 while it should have been 06:00.
    • cyber
      Senior Member
      Zabbix Certified SpecialistZabbix Certified Professional
      • Dec 2006
      • 4807

      #4
      2 users with warnings...
      one active from 06:00-23:00, other from 00:06-23:00 I suppose you are the second one?

      Comment


      • superlava
        superlava commented
        Editing a comment
        I am suspecting 00:06 is the issue.
        Last edited by superlava; 04-11-2022, 13:06.
    • egoitz
      Junior Member
      • Nov 2021
      • 10

      #5
      Hi!

      Really we are two work mates...

      pehaps it's 24 instead of 00?

      Comment


      • superlava
        superlava commented
        Editing a comment
        It's not the issue with time format.
        For the second user, time should be 06:00-23:00 not 00:06-23:00
    • egoitz
      Junior Member
      • Nov 2021
      • 10

      #6
      Thank you so much!!!!

      I wasn't able to understand this!! I pasted the alerts times just for you to have an idea of what I was trying to do... but there was the problem!!!!

      Thanks a lot really

      Comment

      Working...