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  • gabe.amburgey
    Junior Member
    • Nov 2022
    • 1

    #1

    Agent Not Available

    Zabbix frontend shows mac machines it is supposed to be monitoring with a red ZBX symbol. When hovered over it says "Get value from agent failed: cannot connect to [[IP for the agent]:10050]: [111] Connection refused. I have the agent installed on the mac machine and it is running. The server is able to identify the device and recognize that the zabbix agent is installed but it cannot connect to the agent or get any data from it. I have tried other suggestions in the forums about this issue and nothing has worked so far. Maybe it is just because I am new to Zabbix but I figured I would make a post and ask for help.
  • ro_bitussin
    Junior Member
    • Apr 2023
    • 2

    #2
    I am having the same issue, did you ever figure this out?

    Comment

    • LenR
      Senior Member
      • Sep 2009
      • 1005

      #3
      From your zabbix server (or proxy) nmap (install if necessary) "nmap -p 10050 ip-for-agent". If nothing, you can't make a network connection from Zabbix to the host.

      Is the port open to the zabbix server in the mac firewall? Are there any network firewalls?

      Comment

      • Heinrich
        Junior Member
        • Mar 2023
        • 18

        #4
        Did you observe /var/log/zabbix/zabbix_server.log? you can do it with tail -f /var/log/zabbix/zabbix_server.log
        You might find some additional information WHY you cant connect with the agent.

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