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Redmine-Zabbix Webhook no customfields

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  • herczeg.peter
    Junior Member
    • Feb 2023
    • 1

    #1

    Redmine-Zabbix Webhook no customfields

    Hi,

    I am just trying to setup a webhook for Redmine, to let Zabbix create issues for triggers.
    I have configured the Media type, set up the parameters (following this guide: https://git.zabbix.com/projects/ZBX/...Frelease%2F5.0)

    The Media Test works (issue created with proper tracker id, in the project according to parameters)

    But I am unable to figure out how to pass the event values to issue custom fields. I have used the parameter formats and data types given in the guide, but no result. Issue created, but custom fields are empty.

    I have imported the script from the guide (media_redmine.xml)

    here is my Webhook config: (custom_field IDs matched with Redmine custom fields with the proper formats)



    I have generated a Problem to fire a trigger for webhook (to exclude Media type test field limitations)

    It is visible, that custom fields (EventID, Event Link, etc.) not filled.

    Redmine log seems like there is no attempt at all from Zabbix to push custom field values when creating issue:

    239608: Parameters: {"issue"=>{"project_id"=>"6", "tracker_id"=>"5", "subject"=>"Problem: High memory utilization (>60% for 5m)", "description"=>"Problem started at 12:41:17 on 2023.02.23\r\nProblem name: High memory utilization (>60% for 5m)\r\nHost: Promint VPS\r\nSeverity: Average\r\nOperational data: 72.08 %\r\nOriginal problem ID: 383\r\n"}}


    what could be the problem?

    My Zabbix is 5.0.31, Redmine is 4.1.1

    Thanks in advance,
    Peter​
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