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Trigger action with acknowledge condition

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  • markfree
    Senior Member
    • Apr 2019
    • 868

    #1

    Trigger action with acknowledge condition

    I attempted to create an action that would only be triggered once an event is acknowledged.
    I successfully created the action and specified the acknowledge condition in the operation details.
    Initially, I thought it would be a straightforward process.

    However, when the event is initiated and I mark it as acknowledged, the action fails to execute.
    If I remove the acknowledge condition, the action begins right after the event.


    EXAMPLE:

    Action conditions:
    A - Time period in 1-7,20:57-24:00 (specifc time period)
    B - Trigger equals "specific trigger"
    Click image for larger version  Name:	image.png Views:	0 Size:	5.7 KB ID:	466872

    Operation:
    Run script "Script" on current host - Immediately
    Conditions - event is acknowledged
    Click image for larger version  Name:	image.png Views:	0 Size:	14.7 KB ID:	466873

    Click image for larger version  Name:	image.png Views:	0 Size:	9.4 KB ID:	466874

    I'm not seeing an issue with the configuration.
    Any thoughts on that?
    Last edited by markfree; 05-07-2023, 02:44.
  • huyNguyen
    Junior Member
    • Dec 2024
    • 2

    #2
    Hi, I'm implementing the same logic, any update on if you have resolved this?

    Comment

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