Scheduled Reports

[trimoon]

Hi there,

Trying to get scheduled reporting working and hoping someone can point me in the right direction!

I've followed https://assets.zabbix.com/files/work...ith_Zabbix.pdf apart from because I'm running nginx my front end is just http://x.x.x.x not http://x.x.x.x/zabbix

I uncommented / edited the following lines:
zabbix_server.conf
StartReportWriters=3
WebServiceURL=http://localhost:10053/report

zabbix_web_service.conf
ListenPort=10053
IgnoreURLCertErrors=1
logfile=/var/log/zabbix/zabbix_web_service.log

My report has 'info' error beside it: 'Cannot connect to web service: couldn't connect to server'
When i open the report and test i get 'No media configured for the report recipients'

The recipients do have media configured and are receiving emails from trigger actions and tests

zabbix-web-service.service shows active (running) and tail /var/log/zabbix/zabbix_web_service.log doesnt show anything other than the service starting.

Any ideas what to try?

[vijayk]

Refer the URL.

https://www.zabbix.com/forum/zabbix-troubleshooting-and-problems/429591-scheduled-reports-cannot-connect-to-web-service-couldn-t-connect-to-server/page2

SELinux is also causing the issue. Please verify it.

grubby --update-kernel ALL --args selinux=0
reboot

[markosa]

And you added IP's to AllowedIP= section at zabbix-webservice config? Also, is chrome within PATH?

[trimoon]

Hi Markosa,


In /etc/zabbix/zabbix_web_service.conf I tried changing the default

AllowedIP=127.0.0.1,::1
To:
AllowedIP=0.0.0.0/0

Didnt seem to make a difference so i changed it back to be local server only (127.0.0.1,::1)


---------------------------------------

As for chrome the instructions in the guide didnt work with CentOS 9 so i installed it like so:
dnf install wget -y
wget https://dl.google.com/linux/direct/g...ent_x86_64.rpm
dnf -y install google-chrome-stable_current_x86_64.rpm -y

When I run:
whereis google-chrome-stable
returns this:
google-chrome-stable: /usr/bin/google-chrome-stable /usr/share/man/man1/google-chrome-stable.1.gz

When I run:
echo $PATH
It returns this:
/root/.local/bin:/root/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin

Are you saying i need to add the /usr/bin/google-chrome-stable path into $PATH or will it pick this up as its within /usr/bin ?

[markosa]

If it's in path then there's no need to add it. Have you tried to add server IP to allowedip list? Not localhost but whatever address is used when accessing to GUI? You could also raise debuglevel of the webservice to see detailed error messages.

[wetchary]

Hi Guys,
I have this problem:



Please can you help me, thanks.

[trimoon]

If it's in path then there's no need to add it. Have you tried to add server IP to allowedip list? Not localhost but whatever address is used when accessing to GUI? You could also raise debuglevel of the webservice to see detailed error messages.

I changed:
AllowedIP=127.0.0.1,192.168.0.22/24,::1,zabbix.wo.local

Also have debug level set to 4 in zabbix_web_service and ran:

tail /var/log/zabbix/zabbix_web_service.log

only shows service starting and stopping...

Still getting this error:



Any ideas of other things to check?

Thanks!

[vijayk]

Have you allowed the IP in /usr/local/etc/zabbix_web_service.conf ?

AllowedIP=192.168.0.22/24,::1

[trimoon]

Have you allowed the IP in /usr/local/etc/zabbix_web_service.conf ?

AllowedIP=192.168.0.22/24,::1

Set it exactly like that, only my zabbix_web_service.conf lives at /etc/zabbix/zabbix_web_service.conf

[vijayk]

Set it exactly like that, only my zabbix_web_service.conf lives at /etc/zabbix/zabbix_web_service.conf

Did you try with copy this file at /usr/local/etc/ path and check?

[trimoon]

Did you try with copy this file at /usr/local/etc/ path and check?

Just made a copy of zabbix_web_service.conf in /usr/local/etc and rebooted server. Same error in GUI.

I think its set to look at /etc/zabbix/ location for conf though because when i run a status on the server i get the following path:

[vijayk]

Which version of Zabbix are you running? Is it Docker container?

[trimoon]

Which version of Zabbix are you running? Is it Docker container?

Was running 6.4.3, I actually just now updated to 6.4.6, same issue

Running on Rocky Linux 9.2

Web front end is on nginx

[vijayk]

Was running 6.4.3, I actually just now updated to 6.4.6, same issue

Running on Rocky Linux 9.2

Web front end is on nginx

Okay, and Web service is installed with Zabbix server or in different system?

Front end URL must be http://zabbixserver ip.

[trimoon]

Okay, and Web service is installed with Zabbix server or in different system?

Front end URL must be http://zabbixserver ip.

Web Service is installed with Zabbix server



My Frontend URL's were set to localhost thats interesting...

In zabbix_server.conf
Changed value for WebServiceURL
from 'http://localhost:10053/report' to 'http://192.168.0.22:10053/report'

In the web GUI at http://192.168.0.22/zabbix.php?action=miscconfig.edit
Changed: "Frontend URL" field
from 'http://localhost' to 'http://192.168.0.22'

Rebooted. Scheduled reports still have same info error about not being able to connect to server.

[vijayk]

Web Service is installed with Zabbix server



My Frontend URL's were set to localhost thats interesting...

In zabbix_server.conf
Changed value for WebServiceURL
from 'http://localhost:10053/report' to 'http://192.168.0.22:10053/report'

In the web GUI at http://192.168.0.22/zabbix.php?action=miscconfig.edit
Changed: "Frontend URL" field
from 'http://localhost' to 'http://192.168.0.22'

Rebooted. Scheduled reports still have same info error about not being able to connect to server.

Have you checked the logs? Web service logs and Zabbix Server logs.