Ad Widget

Collapse

Zabbix Agent - Unable to connect to other IP ranges successfully

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • bdobson
    Junior Member
    • Feb 2024
    • 19

    #1

    Zabbix Agent - Unable to connect to other IP ranges successfully

    I have a Zabbix server running 6.4.12 and an agent running the same version.

    Within the same server local ranges (10.250) all of my agents connect without an issue. However, then I expanded to ranges outside of that lab (10.173) and had the firewall team open up 10050 between them.

    I am able to telnet from either side back and forth to 10050 so the port is open as requested.

    However, when I check the logs on the agent when it's unable to connect I get this message:

    HTML Code:
    2024/03/19 08:40:23.425015 failed to process an incoming connection from 10.250.x.x: read tcp 10.173.x.x:10050->10.250.x.x:59260: read: connection reset by peer
    2024/03/19 08:40:49.995775 failed to process an incoming connection from 10.250.x.x: read tcp 10.173.x.x:10050->10.250.x.x:53088: read: connection reset by peer
    I have been back and forth with firewall and they say everything is open, it's being rejected by the 10.250 address which is the server.

    Any help would be appreciated as this is driving me crazy.

    UPDATE:

    Using Debug I got this, does not help me to fix it but more information possibly:

    HTML Code:
    122254:20240319:213308.736 interfaceid:1251 hostid:11838 ip:'10.173.x.x' dns:'FQDN of server' port:'10050' type:1 main:1 useip:0 available:2 errors_from:1710881853 \
    disable_until:1710884033 error:'Get value from agent failed: ZBX_TCP_READ() failed: [104] Connection reset by peer' availability_ts:1710883968 reset_availability:0 items_num 44
    Last edited by bdobson; 19-03-2024, 23:35.
Working...